Helpdesk Executive

Job Description: Key Responsibilities - • Lead the helpdesk team handling L1 and L2 queries across states. • Ensure timely resolution of tickets and adherence to SLAs. • Manage multi-channel support (email, ticketing system). • Act as SPOC for escalated issues and coordinate with product/tech teams. • Track recurring issues, prepare reports, and...

**Helpdesk Executive Job Description**: - Troubleshoot hardware, software, and network problems. - Maintain service logs and documentation. - Assist in system upgrades and deployments. - Ensure timely resolution of user queries. - Deliver excellent customer service. - Collaborate with team for issue escalation and resolution. Pay: ₹11,973.02 -...

**Job Title/Designation**: Helpdesk Executive - MoRD **Employment Type**: Full Time, Temporary/Contractual **Job Objective**: The key objective of this position is to provide support and resolution to the various stakeholders of Disha Meetings ecosystem wrt Disha portal and making reports as per the requirements. **Skills & Experience**: - A genuine...

**Job Title: IT Helpdesk & Desktop Support Executive** **Location**: East of Kailash, New Delhi 110065 **Experience**: 2 to 4 Years **Job Type**: Full-Time | On-site **About the Role**: We are looking for a **dedicated and skilled IT Helpdesk & Desktop Support Executive** to join our growing IT team. You will be the first point of contact for all...

About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

2COMS is hiring a IT Helpdesk Executives in Kolkata (Work From Office) to oversee day-to-day IT Tickets and Incident Management with Asset reporting and User Management.The ideal candidate brings minimum of 1 year of experience in Incident management, IT infrastructure, networking.The position is related to End User Issue handling, SaaS product management...

Customer Support Executive- English Office Location: Gurugram, Haryana ( On-site working) Contact Person: HR Nilaya, or share your resume with 8826601004 & nilayanandini@policybazaar.com. Interview Mode - Face to Face only (No Virtual rounds) Working days- 6 days working with a roster off Languages Preferred - English Salary- 2.5 - 4 LPAJob...

Position:Relationship Manager Reporting to:Business Development Manager Location:Noida, Ahmedabad, Chennai, Bangalore and Pune.Job Profile and Key Responsibilities: Engaging corporate clients with a view to deepening NPS penetration among their employees through arranging NPS helpdesks, awareness sessions Engaging with business teams of group companies to...

Position: Relationship ManagerReporting to: Business Development ManagerLocation: Noida, Ahmedabad, Chennai, Bangalore and Pune.Job Profile and Key Responsibilities:- Engaging corporate clients with a view to deepening NPS penetration among their employees through arranging NPS helpdesks, awareness sessions - Engaging with business teams of group companies...

2COMS is hiring a IT Helpdesk Executives in Kolkata (Work From Office) to oversee day-to-day IT Tickets and Incident Management with Asset reporting and User Management.The ideal candidate brings minimum of 1 year of experience in Incident management, IT infrastructure, networking.The position is related to End User Issue handling, SaaS product management...