Helpdesk manager

About the Team The IT team at Navi ensures smooth day-to-day operations across the organization, and focuses on enhancing workplace experience. They manage office services, coordinate logistics, and handle administrative tasks to support stakeholders in achieving their objectives.About the Role The IT Helpdesk Manager is responsible for overseeing the...

Job Description: Key Responsibilities - • Lead the helpdesk team handling L1 and L2 queries across states. • Ensure timely resolution of tickets and adherence to SLAs. • Manage multi-channel support (email, ticketing system). • Act as SPOC for escalated issues and coordinate with product/tech teams. • Track recurring issues, prepare reports, and...

Job descriptionLeadership and Supervision- Lead, mentor, and motivate the Helpdesk team to achieve high performance and maintain a positive work environment. - Conduct regular one-on-one meetings, performance reviews, and team meetings to address issues and provide feedback. - Assist in the recruitment, training, and onboarding of new Helpdesk...

**Starting Date**:ASAP **Contract type**: Full-time and open-ended **Salary**: 21,30,543 INR, commensurate with relevant experience and skills **Location**: New Delhi, India **About the Job** Better Cotton is in an exciting stage of growth and development carrying out major changes to its standard system model, notably transitioning to a certification...

**Helpdesk Administrator** - Job ID IT JOBS#356- Location: - New Delhi **Required Skills**: - Our client is 40+ years old global architectural and design firm with offices spanning four continents. The company is looking for Helpdesk Administrators for their New Delhi office to diagnose and resolve technical hardware and software issues to support core...

**At Dario, Every Day is a New Opportunity to Make a Difference.** We are on a mission to make better health easy. Every day our employees contribute to this mission and help hundreds of thousands of people around the globe improve their health. How cool is that? We are looking for passionate, smart, and collaborative people who have a desire to do...

Role Overview: You will be responsible for leading and managing a Tier 1 HR helpdesk team for UK, Europe, or US employees, ensuring high-quality support and service delivery. Your role will involve team management, stakeholder management, contract management, and adherence to policies and procedures to maintain compliance and service levels. Key...

1-2 LPA - 1-2 years - New Delhi - Technical Helpdesk3 vacancies - B.Sc,B.Tech,BCA,MCA **Skills**: E-Tendering Helpdesk Helpdesk Management Support - Hiring for Goverment Project for Delhi- Identify Tender and read eligibility criteria with technical and financial then prepare summary and send all the member for confirmation go head.- Keeping records of...

**Job description** - ** Position**: Helpdesk Support - ** Location**: Delhi - ** Reporting to**:Associate Director - Customer Success **Overview**: As a Helpdesk Support, you will be responsible for providing comprehensive assistance to senior employees at the client's place, managing their queries, and ensuring smooth operations during health checks on...

Maximize Your Impact with TPWelcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable 10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.As a globally certified Great Place to Work in 72 countries, our...