Helpdesk Executive

Job Title: IT Helpdesk & Desktop Support ExecutiveLocation: East of Kailash, New Delhi 110065Experience: 2 to 4 YearsJob Type: Full-Time | On-siteAbout the Role:We are looking for a dedicated and skilled IT Helpdesk & Desktop Support Executive to join our growing IT team. You will be the first point of contact for all technical issues related to desktops,...

**Job Title: IT Helpdesk & Desktop Support Executive** **Location**: East of Kailash, New Delhi 110065 **Experience**: 2 to 4 Years **Job Type**: Full-Time | On-site **About the Role**: We are looking for a **dedicated and skilled IT Helpdesk & Desktop Support Executive** to join our growing IT team. You will be the first point of contact for all...

Job Description: Key Responsibilities - • Lead the helpdesk team handling L1 and L2 queries across states. • Ensure timely resolution of tickets and adherence to SLAs. • Manage multi-channel support (email, ticketing system). • Act as SPOC for escalated issues and coordinate with product/tech teams. • Track recurring issues, prepare reports,...

Job Description: Key Responsibilities - • Lead the helpdesk team handling L1 and L2 queries across states. • Ensure timely resolution of tickets and adherence to SLAs. • Manage multi-channel support (email, ticketing system). • Act as SPOC for escalated issues and coordinate with product/tech teams. • Track recurring issues, prepare reports, and...

PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering outsourced recruiting support across key industries such as staffing, healthcare, retail, logistics, IT, and customer support. We combine offshore cost efficiency with high-performance standards to help our clients achieve their hiring goals effectively and at scale....

PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering outsourced recruiting support across key industries such as staffing, healthcare, retail, logistics, IT, and customer support. We combine offshore cost efficiency with high-performance standards to help our clients achieve their hiring goals effectively and at...

About PSG Global Solutions PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering outsourced recruiting support across key industries such as staffing, healthcare, retail, logistics, IT, and customer support. We combine offshore cost efficiency with high-performance standards to help our clients achieve their hiring...

**Responsible for**: - IT Service Desk management - Manage ans assign Customer IT Complaints for solution - All Service Ticket tracker update with status - Manage escalation matrix - Engineers team manage - Record events and problems and their resolution in logs - Service MIS Report **Location**:Delhi

Job Description Job Details This job offer closes 18 December 2025 Summary Pinto Park, Delhi A client of Randstad India Temporary Posted 19 October 2025 Reference Number JPC Next StepsContact the recruiter Set a job alert Create an account Search jobs Job DetailsTechnical Troubleshooting: Diagnose and resolve issues with...

Job Description Job Details This job offer closes 25 November 2025.Summary Location: Pinto Park, DelhiClient: A client of Randstad IndiaType: Temporary Posted: 26 September 2025 Reference Number: JPC Next StepsContact the recruiter Set a job alert Create an account Search jobs Job DetailsTechnical Troubleshooting: Diagnose and resolve issues...