Customer Success + App Publisher Intern

2 weeks ago

Saket Delhi Delhi, India mogi io Full time

**Position: Customer Success Intern**

**Company**: Cutting Edge Digital Private Limited (Mogi I/O)

**Location**: Saket, New Delhi (On-site)

**Employment Type**: Internship

**Duration**: 6 Months

**About Mogi I/O**

Mogi I/O () is a next-generation media tech SaaS venture revolutionizing the OTT industry with its plug-and-play, no-code, white-label OTT solutions. We are looking for enthusiastic interns who are eager to learn, contribute, and grow with us in a fast-paced environment.

**Role Overview**

We are seeking motivated **Customer Success Interns** who will support the client success and project management team. This role offers a great opportunity to learn how client relationships are managed, how digital products are deployed across platforms, and how structured project execution works in a SaaS environment.

**Key Responsibilities (as an Intern)**
- Assist the customer success team in managing client communications and maintaining strong client relationships.
- Support coordination with internal teams (development, QA, design, operations) to ensure smooth project execution.
- Help in preparing and documenting **Minutes of Meetings (MoMs)** for client calls and follow up on assigned tasks.
- Track project timelines and deliverables under the guidance of the project manager.
- Provide assistance in monitoring project status and identifying potential risks or blockers.
- Support in ensuring clients adopt and effectively use Mogi IO’s solutions.

**Requirements**:

- Current student or recent graduate in **Business Administration, Computer Science, IT, Project Management, or related fields.**:

- Strong communication and interpersonal skills.
- Good organizational skills with attention to detail.
- Eagerness to learn about **client success, project management, and SaaS platforms.**:

- Familiarity with tools like JIRA, Trello, MS Teams.
- Proactive, enthusiastic and a team player.

**What We Offer**
- Hands-on exposure to **real client projects** in a fast-scaling SaaS company.
- Opportunity to learn from an experienced team working with international clients.
- Internship certificate and recommendation (based on performance).
- A chance to convert to a **full-time role** upon successful completion of the internship.

**Job Type**: Internship
Contract length: 6 months

Pay: ₹144,000.00 - ₹180,000.00 per year

Work Location: In person

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