Customer Success Intern
3 days ago
About Joveo As the global leader in AI-powered, high-performance recruitment marketing, Joveo is transforming talent attraction and recruitment media buying for the world’s largest employers, staffing firms, RPOs, and media agencies. The Joveo platform enables businesses to attract, source, engage, and hire the best candidates on time and within budget. Backed by marquee investors like Nexus Ventures Partners, Joveo has been featured in Inc. Magazine’s List of America’s Fastest-Growing Private Companies for three years in a row. Powering millions of jobs every day, Joveo’s data-driven recruitment marketing platform uses advanced data science and machine learning to dynamically manage and optimize talent sourcing and applications across all online channels while providing real-time insights at every step of the job seeker journey, from click to hire.For more information about Joveo’s award-winning platform, visitwww.joveo.comRole & Responsibilities: As a Customer Success Intern at Joveo, your responsibilities will include: Coordinating, prioritizing, and resolving daily activities, including the day-to-day management of client campaigns, real-time monitoring, optimization, and adjustment of campaign parameters to meet or exceed customer goals. Identifying and addressing customer needs to enhance their experiences, responding to inquiries, resolving problems, and providing solutions to client challenges. Utilizing customer feedback and past experiences to identify performance improvement opportunities and communicate with publishers. Effectively managing allocated budgets within publishers to optimize campaign performance. Measuring and reporting on the performance of all campaigns, preparing reports on client activities, such as performance reviews, MBR/QBR decks, and client feedback, to evaluate the success of client engagements and identify areas for improvement. Maintaining day-to-day deliverables related to ad campaigns across the company’s owned and operated properties. Collaborating with various internal stakeholders, including Engineering, Product, Tech Operations, Customer Success, Revenue, PubOps team and Growth teams. Formulating action plans for defaulting publishers. Recommending rewards for high-performing publishers. Participating in the review of PRDs and conducting UATs to provide feedback. Provide day-to-day support to Customer Success Managers (CSMs) and the broader Customer Success team in executing their daily tasks and ensuring smooth client operations.Qualifications: Currently pursuing a bachelor's or master's degree in a relevant field (e.g., Computer Science, Information Systems, Business Administration) or a recent graduate. Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously. Attention to detail and ability to follow instructions accurately. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Power BI Basic understanding of software implementation concepts and methodologies is a plus. Ability to work independently and collaboratively in a fast-paced environment. Prior experience or coursework related to project management or implementation is a plus. Availability to work full-time for a period of 6 months.We encourage candidates from diverse backgrounds and experiences to apply. Joveo is an equal opportunity employer committed to fostering an inclusive and diverse work environment.
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Customer Success Intern
6 days ago
New Delhi, India Airlearn Full timeJob Title:Customer Success Intern Location:Bangalore, India (On-site) Internship Duration:6 months Start Date:Immediate or as per availabilityRole Overview: As aCustomer Success Intern , you will be thefirst line of interactionwith our learners, ensuring theironboarding, satisfaction, and retentionthroughout their journey with Airlearn. This is ahigh-impact,...
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Customer Success Intern
2 weeks ago
New Delhi, India Airlearn Full timeJob Title:Customer Success InternLocation:Bangalore, India (On-site) Internship Duration:6 months Start Date:Immediate or as per availabilityRole Overview: As aCustomer Success Intern, you will be thefirst line of interactionwith our learners, ensuring theironboarding, satisfaction, and retentionthroughout their journey with Airlearn. This is ahigh-impact,...
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Customer Success Intern
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New Delhi, India Debales AI Full timeAbout Debales.aiDebales.ai is a next-generationAI technology companybuildingautonomous AI Agentsthat integrate directly into existing enterprise systems—no new dashboards, no process changes. With100+ integrations ,80+ domain-specific AI Agents , and deep expertise in automation, we help industries such asLogistics, E-Commerce, and EdTechscale their...
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Customer Success Intern
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New Delhi, India UptimeAI Inc. Full timeUptimeAI is leading the way in predictive analytics and AI-driven solutions to optimize operational uptime and reduce downtime for industrial and enterprise clients. Our innovative platform harnesses cutting-edge data science to deliver actionable insights, ensuring maximum efficiency and reliability. UptimeAI uniquely combines Artificial Intelligence with...
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New Delhi, India BiteSpeed Full timeAbout BiteSpeedHey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal...
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Customer Success Intern
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Delhi, India Debales AI Full timeAbout Debales.aiDebales.ai is a next-generation AI technology company building autonomous AI Agents that integrate directly into existing enterprise systems—no new dashboards, no process changes.With 100+ integrations, 80+ domain-specific AI Agents, and deep expertise in automation, we help industries such as Logistics, E-Commerce, and EdTech scale their...
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Customer Success Intern
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Delhi, India Debales AI Full timeAbout Debales.aiDebales.ai is a next-generation AI technology company building autonomous AI Agents that integrate directly into existing enterprise systems—no new dashboards, no process changes.With 100+ integrations, 80+ domain-specific AI Agents, and deep expertise in automation, we help industries such as Logistics, E-Commerce, and EdTech scale their...
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Retention Intern
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Retention Intern
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