Associate, Application Support, Technology and

22 hours ago

Mumbai Maharashtra, India DBS Bank Full time

Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
- Provide Application support for Secured and unsecured lending business functions.
- Technical support for UAT, Production and Project specific requirements.

Key Accountabilities
- Provide Application support for production issues.
- Participate in project as needed. To be part of requirement gathering, solution designing, Project development and end to end deliveries.
- Publish regular project / issue updates to all stakeholders.
- Good understanding of Jira and raising service/incident tickets.
- Maintaining BAU jobs execution, reports generation on daily basis and based on the frequency of reports - Weekly, Fortnightly, Monthly Quarterly and Annual and providing support to business units.
- Maintaining production access and coordinating for change management process steps. BCP, DR activities
- Participate in Audit activities.

Job Duties & responsibilities
- Provide Application support for production issues.
- Participate in project. To be part of requirement gathering, solution designing, Project development and end to end deliveries.
- Publish regular project / issue updates to all stakeholders.
- Good understanding of Jira and raising service/incident tickets.
- Maintaining BAU jobs execution, reports generation on daily basis and based on the frequency of reports - Weekly, Fortnightly, Monthly Quarterly and Annual and providing support to business units.
- Maintaining production access and coordinating for change management process steps. BCP, DR activities
- Participate in Audit activities.

Required Experience
- 7+ years of experience in Application Support from Technology domain
- The role should have good knowledge of API and help to resolve API related issues.
- Good knowledge of lending doman and workflow.
- Experience in JIRA
- Good communication skills to interact with different business units as well as internal technology team

Education / Preferred Qualifications
- Minimum Qualification
- Diploma or Graduate in any stream.

Core Competencies
- Thorough knowledge of Reports generated under Banking domain under different business units
- Possess Strong problem solving, analytical skills with an ability to handle multiple tasks & prioritize accordingly.
- In depth knowledge of Banking Platforms architecture
- Demonstrated ability to effectively communicate, trouble shoot, and problem solve with clients throughout the implementation process.
- Planning & execution
- Proactive follow-ups till completion with quality within timeframes

Technical Competencies
- The role demans good knowledge of API and help to resolve API related issues.
- Good knowledge of lending doman and workflow.
- Knowledge of JIRA and monitoring tools.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

  • Technology Support, Associate

    3 weeks ago

    Mumbai, India JPMorgan Chase & Co. Full time

    Serve as an emerging member of an 55IP Global Application (Tech / Production) Support team to provide technical assistance to 55IP and JPMorgan clients. You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect opportunity for you. As a Technical Support Engineer II at JPMorgan...

  • Technology Support, Associate

    3 weeks ago

    Mumbai, India JPMorgan Chase & Co. Full time

    Serve as an emerging member of an 55IP Global Application (Tech / Production) Support team to provide technical assistance to 55IP and JPMorgan clients. You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect opportunity for you. As a Technical Support Engineer II at JPMorgan Chase...

  • Technology Support, Associate

    1 week ago

    Mumbai, Maharashtra, India JPMorganChase Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    JOB DESCRIPTIONServe as an emerging member of an 55IP Global Application (Tech / Production) Support team to provide technical assistance to 55IP and JPMorgan clients.You're ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect opportunity for you.As a Technical Support Engineer II at...

  • Technology Support, Associate

    3 days ago

    Mumbai, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** Serve as an emerging member of an 55IP Global Application (Tech / Production) Support team to provide technical assistance to 55IP and JPMorgan clients. You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect opportunity for you. **Responsibilities**: -...

  • Associate - Information Technology

    2 weeks ago

    Mumbai, Maharashtra, India KNAVCPA Full time

    **Job Description / Responsibilities** We are currently seeking an Associate skilled Information Technology team. - Resolving technical issues: responsible for diagnosing and resolving technical problems reported by end-users. (debug the Hardware & software issue) - Incident management: You’ll work closely with other IT support teams to ensure timely...

  • Application Support Engineer

    2 days ago

    Mumbai, Maharashtra, India GCO Technology Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Key ResponsibilitiesServe as front-line support for issues raised by clients (internal & external) using our software products in production.Troubleshoot functional and technical application issues: reproduce, diagnose, escalate, or resolve as appropriate.Monitor application health: performance, availability, error logs, usage metrics, SLA compliance.Assist...

  • IT Application Owner, Associate

    5 days ago

    Pune, Maharashtra, India Deutsche Bank Full time

    **IT Application Owner, Associate**: **Job ID**:R0397667 **Full/Part-Time**:Full-time **Regular/Temporary**:Regular **Listed**:2025-07-28 **Location**:Pune **Position Overview**: **Job Title-**IT Application Owner, Associate** **Location - Pune, India** **Role Description** - HR IT, a global technology group of Deutsche Bank’s technology...

  • Information Technology Application Support

    2 weeks ago

    Mumbai, Maharashtra, India Bigul Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company Description: is dedicated to providing investors and traders with the tools they need to succeed. We believe in matching the right strategy with the right stocks and tools to ensure everyone can win in the financial market. Our goal is to empower individuals to make informed investment decisions.Role Description:As a Information Technology...

  • Application Support

    5 days ago

    Mumbai, Maharashtra, India Aptia Group Full time

    **About Aptia** Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better. In an underserved market, with huge potential for growth, Aptia serves 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more...

  • L1 Application Support

    1 week ago

    Mumbai, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: L1 Application Support **What You'll Bring**: The Application Support Associate collaborates with teams from various disciplines to support and maintain TransUnion's 24x7 mission critical production business environments. This position is for Mumbai location. **Impact You'll...