Associate, Application Support, Technology and

4 days ago


Mumbai Maharashtra, India DBS Bank Full time

Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
- Provide Application support for Secured and unsecured lending business functions.
- Technical support for UAT, Production and Project specific requirements.

Key Accountabilities
- Provide Application support for production issues.
- Participate in project as needed. To be part of requirement gathering, solution designing, Project development and end to end deliveries.
- Publish regular project / issue updates to all stakeholders.
- Good understanding of Jira and raising service/incident tickets.
- Maintaining BAU jobs execution, reports generation on daily basis and based on the frequency of reports - Weekly, Fortnightly, Monthly Quarterly and Annual and providing support to business units.
- Maintaining production access and coordinating for change management process steps. BCP, DR activities
- Participate in Audit activities.

Job Duties & responsibilities
- Provide Application support for production issues.
- Participate in project. To be part of requirement gathering, solution designing, Project development and end to end deliveries.
- Publish regular project / issue updates to all stakeholders.
- Good understanding of Jira and raising service/incident tickets.
- Maintaining BAU jobs execution, reports generation on daily basis and based on the frequency of reports - Weekly, Fortnightly, Monthly Quarterly and Annual and providing support to business units.
- Maintaining production access and coordinating for change management process steps. BCP, DR activities
- Participate in Audit activities.

Required Experience
- 7+ years of experience in Application Support from Technology domain
- The role should have good knowledge of API and help to resolve API related issues.
- Good knowledge of lending doman and workflow.
- Experience in JIRA
- Good communication skills to interact with different business units as well as internal technology team

Education / Preferred Qualifications
- Minimum Qualification
- Diploma or Graduate in any stream.

Core Competencies
- Thorough knowledge of Reports generated under Banking domain under different business units
- Possess Strong problem solving, analytical skills with an ability to handle multiple tasks & prioritize accordingly.
- In depth knowledge of Banking Platforms architecture
- Demonstrated ability to effectively communicate, trouble shoot, and problem solve with clients throughout the implementation process.
- Planning & execution
- Proactive follow-ups till completion with quality within timeframes

Technical Competencies
- The role demans good knowledge of API and help to resolve API related issues.
- Good knowledge of lending doman and workflow.
- Knowledge of JIRA and monitoring tools.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.


  • Executive - IT Support

    16 hours ago


    Mumbai, Maharashtra, India Product and Technology Full time

    **Job no**: 523096 **Brand**: Product and Technology **Work type**: Full time **Location**: Mumbai, India **Categories**: Information & Technology **FCM** is a leading global travel management company with a 24/7 presence in 97 countries. As part of the ASX-listed Flight Centre Travel Group, we are renowned for our flexible technology and in-depth local...


  • Mumbai, Maharashtra, India JPMorganChase Full time

    Serve as an emerging member of an 55IP Global Application (Tech / Production) Support team to provide technical assistance to 55IP and JPMorgan clients. You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect opportunity for you. **Responsibilities**: - Responsible & accountable...


  • Mumbai, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** Serve as an emerging member of an 55IP Global Application (Tech / Production) Support team to provide technical assistance to 55IP and JPMorgan clients. You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect opportunity for you. **Responsibilities**: -...


  • Mumbai, Maharashtra, India GCO Technology Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Key ResponsibilitiesServe as front-line support for issues raised by clients (internal & external) using our software products in production.Troubleshoot functional and technical application issues: reproduce, diagnose, escalate, or resolve as appropriate.Monitor application health: performance, availability, error logs, usage metrics, SLA compliance.Assist...


  • Mumbai, Maharashtra, India ERGO Technology & Services Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Expected ExperienceMinimum 3-5 years of relevant experienceRequired Skills & ToolsStrong understanding of ITIL processes (Incident, Problem, Change, Root Cause Analysis)Hands-on experience with JIRA, ServiceNow, IBM SCCDProficient in Windows/Linux administrationExperience working with Tomcat, JBoss, ApacheKnowledge of monitoring tools such as Dynatrace,...


  • Mumbai, Maharashtra, India DBS Bank Full time

    Business Function Technology and Operations T O enables and empowers the bank with an efficient nimble and resilient infrastructure through a strategic focus on productivity quality control technology people capability and innovation In Group T O we manage the majority of the Bank s operational processes and inspire to delight our business partners through...


  • Mumbai, Maharashtra, India Ares Management Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ Job Description Act as a liaison between the business users and IT- Strong sense of ownership in handling support incidents, requests, follow ups with clients until resolution. Should have sense of...


  • Pune, Maharashtra, India Deutsche Bank Full time

    **IT Application Owner, Associate**: **Job ID**:R0397667 **Full/Part-Time**:Full-time **Regular/Temporary**:Regular **Listed**:2025-07-28 **Location**:Pune **Position Overview**: **Job Title-**IT Application Owner, Associate** **Location - Pune, India** **Role Description** - HR IT, a global technology group of Deutsche Bank’s technology...


  • Mumbai, Maharashtra, India Bigul Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company Description: is dedicated to providing investors and traders with the tools they need to succeed. We believe in matching the right strategy with the right stocks and tools to ensure everyone can win in the financial market. Our goal is to empower individuals to make informed investment decisions.Role Description:As a Information Technology...

  • Application Support

    1 week ago


    Mumbai, Maharashtra, India Aptia Group Full time

    **About Aptia** Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better. In an underserved market, with huge potential for growth, Aptia serves 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more...