Telemarketing Executive

4 days ago

Chennai Tamil Nadu, India ADAPTON GLOBAL SERVICE Full time

**Greetings from ADAPTON..**

**Role : Telemarketing Executive**

**Location : Egmore, Chennai**

**Work days : 6 days of work**

**Work Timing : 09.30 AM to 06.30 PM**

**Job description**:

- Develop the telesales database of potential clients in the region though directory searches, cold calling, references from existing clients, old customers, non-active customers etc
- Responsible for cold calling to customers in the telemarketing database and generating quality leads to sales teams for new customer additions
- Generate business from abandoned / lost customers by maintaining regular contact with them and updating them of new products/services; Forward such leads to the sales teams
- Generate and maximize the sales leads by regularly calling existing customers for potential cross-sell opportunities and forward such leads to the sales teams
- Ensure lead conversion through fixing of meetings, customer visits, proposals etc
- Provide after sales support to clients post sign up by making courtesy calls, tracking sales & service for initial 3 months, resolving issues etc; Serve as a single point of contact for the customer during the initial 3 months
- Maximize the productivity in terms of Average number of leads/FTE, lead conversion, revenue/FTE etc.

**--**

**Thanks and Regards,**

**Prathipa V**

**Senior HR**

**Job Types**: Full-time, Permanent

Pay: Up to ₹550,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Telemarketing: 2 years (required)
- Cold calling: 1 year (required)

**Language**:

- Hindi (required)
- English (preferred)

Work Location: In person

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