Customer Support Executive

2 weeks ago

Tirupati, India Young Minds Technology Solutions Pvt Ltd Full time

We are seeking a dedicated and customer-oriented Customer Support Executive who is **fluent in any one of the languages i.e Hindi, Tamil and Kannada** to join our team. As a Customer Support Executive, you will be the first point of contact for our customers, providing exceptional service and resolving their inquiries and issues effectively. Your role will play a crucial part in ensuring customer satisfaction and building strong relationships with our valued customers.

Key Responsibilities:

- Fluently communicate in **any one of the languages i.e Hindi, Tamil and Kannada** to understand and address customer issues and inquiries accurately. Additionally, proficiency in English and other languages may be a plus.
- Develop a deep understanding of our products and services to provide expert advice and assistance to customers.
- Proven customer support experience or relevant customer service skills
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a commitment to resolving customer issues.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Knowledge of relevant computer software and tools, including CRM systems.
- A positive attitude, patience, and the ability to remain calm under pressure.
- Strong interpersonal skills and the ability to build rapport with customers.
- Flexibility to work in shifts, including evenings and weekends as needed. Work Location: Tirupati, Andhra Pradesh

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Pls mention Which language do you speak fluently in the mentioned list Hindi, Tamil or Kannada ?

**Language**:

- English (preferred)

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