Customer Support Executive

2 weeks ago

Tirupati, India Young Minds Technology Solutions Pvt Ltd Full time

We are looking for a passionate and experienced/Fresher to join us as a Customer Support Executive.

Your main goal for this role will be to monitor each employee’s work and provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints in a professional manner.

In addition to this, you should possess good listening skills with the ability to complete the required tasks simultaneously. You should hold a Bachelor’s degree in Business Administration to join this job position.

**Responsibilities**

Understanding the products and services provided by the company.

Preparing company policies and procedures.

Developing training lessons with service delivery systems.

Managing a team of Customer Support Representatives.

Resolving customer complaints and queries.

Providing detailed information to customers.

Monitoring the performance of individual representatives.

Maintaining records of each phone call for future reference.

Providing the new employees with training sessions for enhancing their skills.

Offering exceptional customer service and satisfaction.

Following up with customers for any further information.

Taking feedback from the customers.

Negotiating the terms and conditions with the customer.

Contributing the work to the company’s knowledge base.

Maintaining a healthy relationship with the clients.

Adhering to the company’s rules and regulations.

**Requirements**:
Bachelor’s degree in Business Administration or a related field.

0-3 years of experience working as a Customer Support Executive or a similar position in the Customer Service department.

Exceptional verbal and written communication skills.

Understanding and working knowledge of Customer Relationship Management software such as CRM, etc.

Phenomenal conflict-resolution skills.

Good problem-solving abilities.

A customer-oriented individual.

Ability to meet deadlines and prioritize tasks.

Excellent negotiation and sales skills.

Outstanding interpersonal and organizational skills.

Excellent phone etiquette and active listening abilities

Pay: ₹9,688.14 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Diploma (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 6281008630

  • Customer Support Executive

    2 weeks ago

    Tirupati, Andhra Pradesh, India Young Minds Technology Solutions Pvt Ltd Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    We are seeking a dedicated and customer-oriented Customer Support Executive who is fluent in any one of the languages i.e Hindi , Tamil and Kannada to join our team. As a Customer Support Executive, you will be the first point of contact for our customers, providing exceptional service and resolving their inquiries and issues effectively. Your role will play...

  • Customer Support Executive

    1 week ago

    Tirupati, India Young Minds Technology Solutions Pvt Ltd Full time

    We are seeking a dedicated and customer-oriented Customer Support Executive who is **fluent in any one of the languages i.e Hindi, Tamil and Kannada** to join our team. As a Customer Support Executive, you will be the first point of contact for our customers, providing exceptional service and resolving their inquiries and issues effectively. Your role will...

  • Customer Support Executive

    2 weeks ago

    Tirupati, India Young Minds Technology Solutions Pvt Ltd Full time

    We are seeking a dedicated and customer-oriented Customer Support Executive who is **fluent in any one of the languages i.e Hindi, Tamil and Kannada** to join our team. As a Customer Support Executive, you will be the first point of contact for our customers, providing exceptional service and resolving their inquiries and issues effectively. Your role will...

  • Customer Support Executive

    6 days ago

    Tirupati, Andhra Pradesh, India QO-BOX Private Limited Full time

    Job Description – Customer Support Executive (CSE)Department:Customer Experience / Tele-Consultation OperationsLocation:[Insert Location / Remote]Reports To:Customer Support Lead / Operations ManagerJob SummaryThe Customer Support Executive at AAU Tele-consultation plays a crucial role in ensuring patients receive timely, accurate, and compassionate...

  • Customer Support Executive

    6 days ago

    Tirupati, India Vcare Health Clinic Pvt Ltd Full time

    **Customer Support Executive** 1. - Making calls to prospective clients 2. - Calling them and fixing up appointments for them according to their locality 3. - Follow up with clients 4. - Guiding the clients to reach the clinics **5. Job Location : New balaji colony, Tirupati.** - **Sat and sun compulsory working days**: - **Rotational week off**: -...

  • Customer Support Representative

    2 days ago

    Tirupati, India Young Minds Technology Solutions Pvt Ltd Full time

    **JOB DESCRIPTION**: We are looking for a passionate and experienced/Fresher to join us as a Customer Support Executive. **Key Responsibilities**: - Assist students in understanding project requirements, research methodologies, and available resources. - Guide students through the process of selecting topics, preparing documentation, and implementing...

  • Cse (Customer Support Executive)

    1 week ago

    Tirupati, India Yourg minds Technology Solutions Pvt Ltd Full time

    Key Responsibilities: - Provide technical assistance, troubleshooting, and solutions to client issues in a timely manner. - Work closely with the technical team to escalate and resolve complex issues. - Document customer interactions, feedback, and resolutions in the CRM system. - Guide customers on software installation, features, and usage. - Ensure...

  • Customer Support Executive

    1 week ago

    Tirupati, AP, IN Young Minds Technology Solutions Pvt Ltd Full time

    Work Type Work from Office Roles Responsibilities Handle inbound and outbound customer queries regarding our software products via phone email and chat Provide technical assistance troubleshooting and solutions to client issues in a timely manner Work closely with the technical team to escalate and resolve complex issues Document customer interactions...

  • Customer Support Representative

    2 days ago

    Tirupati, India 7Protech Digital & IT Solutions Full time

    **Key Responsibilities**: 1. Customer Interaction: - Address customer complaints and provide appropriate solutions in a timely manner. - Follow up with customers to ensure their issues are resolved to their satisfaction. 2. Problem Solving: - Diagnose and troubleshoot customer issues with products or services. - Collaborate with the technical team to...

  • Customer Support Professional

    7 days ago

    Tirupati, India beBeeCustomerSupport Full time

    Job Title: Customer Support ProfessionalWe're looking for a customer-centric expert to deliver top-notch support via various channels. The ideal candidate will possess excellent communication skills, be comfortable handling digital platforms, and provide prompt responses.Key Responsibilities:Provide Support: Assist users with their queries, concerns, and...