Process Coordinator

1 week ago

Hyderabad, India FactSet Research Systems Full time

Position Name : Process Coordinator

Process Name : Portfolio Services

Location : Hyderabad - Divyasree

Shift Timings : Rotational

ABOUT FACTSET

FactSet combines hundreds of databases into a single, powerful information system. FactSet is a one-stop source for financial information and analytics for business analysts, portfolio managers, investment bankers / management firms and other financial professionals to analyze companies, portfolios, markets & economies. Founded in 1978 and operating from 64 locations worldwide employing 10000 people, FactSet has over $1.1 Billion in annual revenues and is headquartered in Norwalk, Connecticut. Our operations extend throughout North America as well as Europe and the Pacific Rim. Since 1996, the Company has been publicly traded on the New York Stock Exchange under the symbol FDS and is dual listed on the NASDAQ under the same symbol.

JOB RESPONSIBILITIES

The primary responsibilities of the position include:

- Create & follow support documentation for automated workflows
- Monitor automated mission critical client processes
- Proactively contact clients for process maintenance and troubleshooting
- Interpret and support scripts written in Windows batch, Perl, PowerShell and VBScript
- Use command-line (e.g. PGP, ZIP) and file transfer utilities (e.g. FTP, SFTP/SCP/SSH) and provide support to the Portfolio Services and Portfolio Analytics teams to model and vet the security analytics

JOB REQUIREMENTS
- Bachelors/Master degree in Computer Science, Engineering, Information Systems and/or Finance
- Excellent time and task management abilities
- Strong analytical and problem solving skills
- Ability to read and interpret technical documentation
- Business-level written and verbal English communication skills
- Familiarity with or strong interest in the following concepts: networking, scripting/programming, relational databases, Unix/Linux and/or finance/investing

**Experience**:
0 to 24 months of experience in a relevant field

**Skills**:

- Basic understanding of Job Enterprise Data Delivery solutions
- Basic understanding of Software Development cycles
- Professional experience with three or more of the following:

- Unix-Linux
- log design and troubleshooting
- Technical QA methodology
- Streaming data services
- Programmatic APIs
- SQL and other RDBMS platforms
- Windows batch / Perl / Powershell / VBScript
- Excellent communication, presentation and interpersonal skills

Highly Desired Attributes:

- Experience with procedural scripting
- Technical specification writing or maintenance experience of tools, enhancements, products
- Knowledge of financial databases used in financial markets
- Knowledge or experience with Enterprise software from FactSet, CapIQ, Thomson Reuters or Bloomberg
- Proven track record of guiding large projects to success

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