Customer Support Executive

2 days ago

Gautam Budh Nagar, India OneDios Full time

**Position No: JD-0133**:
**Position Name: Customer Support Executive**:
**Total Vacancy: 5**:
**City: Gautam Buddha Nagar**:
**Responsibility**
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Respond promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communication and coordination with colleagues.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Prior experience in customer support or similar.

**Skills**:
**Skills**
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Ability to switch your communication style on a whim.
- Proficient in communication and interpersonal skills

**Education Details**:
Graduation is mandatory

Experience
- 2-5 year

**Other Details**:
Note
- working with the consumer durable industry

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