ERP Administrator

3 days ago

Bengaluru Karnataka, India Ekya Schools Full time

**Job Summary**:
**Key Responsibilities**:

- Google Admin Console Management: Maintain and manage user accounts, security settings, and Google Groups to ensure a smooth digital environment.
- User Account Administration: Handle user onboarding/offboarding, access control, and authentication policies in Google Admin Console.
- Google Groups Management: Oversee the creation, modification, and removal of Google Groups based on organizational needs.
- Audit & Security Compliance: Conduct periodic security audits, enforce policies, and monitor access logs to maintain data security.
- Google Workspace Tools Support: Assist in Google Drive, Docs, Sheets, Calendar, and Classroom management to enhance productivity.
- Task Automation: Develop and implement Google App Scripts to automate routine administrative tasks.
- Ed-Tech Platform Super Admin/CRM Administration: Act as a super administrator for various learning management systems (LMS) and school ERP platforms.
- MS Excel & Google Sheets Expertise: Utilize advanced formulas, macros, and data analysis techniques for reporting and process optimization.
- Technical Support & Troubleshooting: Provide Tier-1 and Tier-2 support for technology-related queries and escalate issues when necessary.
- Collaboration & Training: Work closely with faculty, IT staff, and administration to provide training on digital tools and technology best practices.
- Process Improvement & Documentation: Maintain documentation of processes, workflows, and troubleshooting guides to ensure smooth operations.

**Required Skills & Qualifications**:

- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum 3-5 years of experience in IT administration, preferably in an educational institution.
- Hands-on experience in Google Admin Console, Google Workspace, and Ed-Tech platforms.
- Strong expertise in MS Excel and Google Sheets, including formulas, pivot tables, and automation.
- Experience working as an administrator for a CRM, preferably a School ERP.
- Knowledge of Google App Scripts for workflow automation.
- Understanding of cybersecurity best practices and audit compliance.
- Ability to troubleshoot software and technical issues effectively.
- Excellent problem-solving, analytical, and communication skills.
- Quick learner, proactive worker, and a team player.
- Prior experience in Schools or Universities is highly preferred.

**Preferred Qualifications**:

- Certifications in Google Workspace Administration.
- Experience with third-party Ed-Tech tools and Learning Management Systems (LMS).
- Familiarity with API integrations and workflow automation tools.

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Shift:

- Day shift
- Morning shift

Application Question(s):

- Total work experience?
- What is your current or last drawn salary?
- What is your expected salary?
- What is your notice period?

Work Location: In person

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