ERP System Administrator

Job Title ERP Systems Administrator

Reports To ERP Technical Lead

Direct Reports N/A

Key Stakeholders IT, Functional Consultants, Process Leads

Role Purpose

To work within the technical workstream of the ERP project and establish, maintain, and manage the new ERP environments including production, development, test and training environments.

Key Responsibilities
- Responsible for ensuring the reliable performance of ERP systems
- Resolving ERP related hardware, software and system problems
- Monitoring and maintaining ERP systems security
- Responsible for maintaining the various ERP environments to support the project and ongoing operations
- To ‘transport’ code from one environment to another in a way that is fully managed, controlled and auditable.
- Develop a thorough understanding of the ERP database schema and the security subsystem in order to assign appropriate system access to users
- Assist with testing new releases of ERP systems prior to use in a production environment
- Create documentation and procedures guidelines, following best practice

**Qualifications**:
Skills and Experience
- Essential_
- _Minimum _3-5 years of Experience is required
- Significant experience in systems administration, ideally within a global organisation operating on Microsoft Dynamics 365 F&O or AX 2012
- Supported and managed ERP environment in a previous organisation
- Good problem solving, troubleshooting and debugging skills
- Effective communicator with good organisational and prioritisation skills.
- Ability to check performance issues and determine the most effective way to address
- Experience devising, developing, implementing and on a regular basis testing disaster recovery and archiving procedures
- Experience writing and maintaining documentations, documenting problems and resolutions for future reference
- Familiar with standard concepts, practices, and procedures within system administration
- Deploying Virtual machines and configuring branches
- Manage upgrade/update (Cumulative updates/ Platform Updates) environments.
- Database refresh (.bac and bacpac), Packages/Model deployment
- Deploy and manage lower and higher (Dev, UAT, Production) environments.
- Maintain software licenses(ISV), user access and security roles.
- Azure technologies and services like (LCS, DevOps, PowerApps, etc).
- Azure Active Directory
- Batch management (create/hold/cancel).
- Desirable_
- Experience of working in large projects
- Knowledge and experience of administering the Microsoft Azure platform

Behaviours
- Good team player
- Process oriented
- Methodical approach
- Flexible and adaptable

**Swire Career Path**

**Swire Leadership Competencies**
**Individual Contributor Team Leader Operational Leader Strategic Leader**

Strategic Agility
Strategic Ability Business Acumen

Problem Solving Business Innovation
**Strategic Leadership **Problem Solving

Business Acumen Acumen Management

Innovation Managing Vision &
Management Purpose

Motivating Others
Motivating

Motivating Others Developing Direct
**People Leadership **Motivating Others Others Building

Delegation Reports
Effective Teams

Conflict Management

Drive for Results Drive for Results Drive for Results
**Delivering Results **Drive for Results

Priority Setting Priority Setting Priority Setting

Organising
Organising Organising

**Operational Excellence **Managing & Measuring Organising
Planning Process Management

Work
Interpersonal

‘Skills’ Self Interpersonal ‘Skills’ Interpersonal ‘Skills’ Interpersonal ‘Skills’
**Personal Effectiveness**

Development Self Development Self Development Self Development
Learning ‘Agility’
Action Oriented

**Company Culture**

**Safety Mindset**

Safety is our guiding principle. We work as a team with integrity to ensure Zero Harm. Safety is fully integrated in all we do. We continually evaluate our safety behaviour and work practices to improve our safety performance.

**Cultural Sensitivity**

We are aware, respectful and accepting of the differences that exist among people with different cultural backgrounds.

**Customer Focused**

We are dedicated to meeting the expectations and requirements of internal and external customers through understanding first
- hand information to use for improvements in products and services. We act with the customer in mind and establish and maintain effective relationships to gain their trust and respect.

**Value Excellence**

Getting the most from every dollar, spend SDC’s money as if it were your own.

**Swire Values**

The way we do business and how we interact with each other is guided by our values:

- **Teamwork - **Appreciate every individual’s contribution; work as one team to meet our goals and objectives; strive to develop relationships where trust is shared.
- **Excellence - **Promote a continuous improvement culture; set our standards to be best-in-class in all our actions;approach every challenge positively and professionally.
- **Integrity - **