Jenzabar ERP Analyst

We seeking an experienced ERP Analyst
(Jenzabar)
to lead and manage the administration, optimization, and continuous improvement of our Jenzabar ERP system. This role is responsible for ensuring that the Jenzabar platform effectively supports the institution's operations across all departments, including student services, finance, HR, and academic affairs. Key Responsibilities:

ERP System Leadership: Lead the administration and strategic direction of the Jenzabar ERP system, ensuring it aligns with institutional goals and operational needs. Oversee system configuration, upgrades, and optimizations to ensure seamless integration across departments.

System Optimization & Maintenance: Manage the daily operations of the Jenzabar ERP system, including monitoring performance, troubleshooting issues, and coordinating with IT teams for ongoing system maintenance and upgrades.

Project Management: Lead ERP-related projects, including system implementations, enhancements, and integrations with other campus systems. Ensure timely delivery, within scope, and on budget.

Collaboration & Stakeholder Engagement: Work closely with department heads and key stakeholders (including student services, f inance, HR, and academic affairs) to gather requirements, address system issues, and implement improvements that meet institutional needs.

Data Integrity & Reporting: Ensure the accuracy, security, and integrity of data within the ERP system. Develop and implement reporting mechanisms that provide insights into operational efficiency, user adoption, and system performance.

Training & Support: Provide leadership in training end-users across the institution, develop training materials, and ensure adequate support resources are available for faculty, staff, and students using the ERP system.

Vendor Management: Manage relationships with Jenzabar and other third-party vendors to ensure that services are delivered effectively, and the institution receives appropriate support, system updates, and product enhancements. Required Qualifications:

Education:
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Master's degree preferred.

Experience: o Minimum of 5 years of experience managing or administering ERP systems, with at least 3 years focused on Jenzabar ERP.

Significant experience in project management, system implementation, and vendor management within an academic or higher education environment. o Demonstrated ability to lead and manage cross-functional teams, especially in a technical, higher education setting.

Technical Skills: o In-depth knowledge of the Jenzabar ERP platform, including its modules (e.g., student information systems, finance, HR, and academic modules).

Experience with system integrations, data migration, and reporting within an ERP environment.

Familiarity with databases (SQL) and business intelligence tools for generating actionable reports. Leadership & Communication: o Proven leadership skills, with the ability to motivate, guide, and develop teams and cross-departmental collaborations.

Excellent communication and interpersonal skills, able to work with both technical and non-technical stakeholders.

Problem-Solving & Analytical Skills: Strong analytical and troubleshooting skills, with the ability to diagnose and resolve complex ERP-related issues efficiently.

Preferred Qualifications: Certifications: Jenzabar ERP certification or equivalent ERP-related certification is preferred.

Experience in Higher Education
: Experience managing an ERP system at a college or university is highly desirable.