Operations Intern

**Product Operations Interns observes how users experience their pain points concerning the area in which the business operates and how they interact with the product to alleviate their problems, guide the users in a manner they can use the product in a much more optimal fashion, and provide this data and inputs to the product team to incorporate. By tracking usage patterns, identifying trends, and making inferences about users' preferences, needs, and behaviors, they help the users most out of the products and they make informed recommendations for product managers and other guardians of the product. They should get in touch with the users on the Nbyula platform through online or in-person mode if need be, and with respect to Nbyula marketplace figure out ways wherein demand-side users can be matched with the supply-side service providers on the platform.**

We are seeking highly determined and persistent individuals who are eager to embark on their journey in the world of product operations. We believe in nurturing talent and fostering success in those who are just starting out in this exciting field.

If you are one of these aspiring individuals, **this one-year internship will provide you with more than a fixed stipend amount along with handsome incentives and rewards to match your relentless ambition and drive you to success.** This one-a-kind internship under an expert Growth Team will benefit you throughout your career and make you reach the zenith.
- **What will you do and learn**:_
- Research and identify users for the Nbyula platform. This includes users on the demand side, like aspiring international studies students, alumni, international professionals etc
- Identify the most efficient and effective channels for reaching out to the users.
- Identify and collate data sources related to international study programs, scholarships and allied services websites
- Use internal and external tools to refine the quality and size of the database.
- Engage the users through Nbyula and social media communities.
- Manage all the various tasks efficiently and effectively using the tools and technology offered by the company. This includes project management, conversation management, data analysis, document sharing, and collaboration tools, scheduling and meeting tools, etc.
- **Qualifications**:_
- 0-2 years of experience in B2B/B2C operations domain
- Experience with user/client onboarding and engagement
- Pro in searching and collating information through online tools
- Spoken and written English proficiency
- Extremely numbers and objectives-driven person who can deliver set monthly/quarterly targets
- Should be present and active on social media platforms (LinkedIn/Instagram/Facebook/Twitter, etc)
- Strong organizational and interpersonal skills
- Highly energetic and passionate about product operations and process optimization

**✰Perks**:

- _Chance to convert into a Full-Time employee and become a full-fledged Terraformer._
- _Fixed stipend and incentives that reward your mastery, supplemented with performance-driven incentives._
- _A wholesome package of training and developmental avenues that constantly enrich your skill set._
- _An ecosystem fostering innovation, where every voice harmonizes into the choir of progress._
- _A chance to script your chapter in Nbyula's success saga celebrated with fervor._

**Who is an ideal match for being a terraformer at Nbyula?**

All the attributes that we are looking for in an ideal teammate.
- **Openness-** We welcome people from different backgrounds and schools of thought, Terraformers are open to different perspectives in approaching a solution and not just limit their thoughts or ideas to only a specific domain
- **Conscientiousness-** We believe in working together for the larger goal and with complete dedication and not just for personal benefits, however we do not expect terraformers to work to the point of burnout
- **Humility-** Being humble, grateful and respectful are the core traits of terraformers, we do not expect people to agree with every view of the management, feel free to have a different perspective but we always expect it to be put forward with respect
- **Risk Takers-** Terraformers are not afraid of the unknown and are open to new things, not that we encourage extreme risks without weighing the consequences but we are ones who take calculated risks
- **Autodidacts-** Terraformers teach themselves to learn, we do our own research to get solutions, we do not expect you to have a blank slate and figure everything out yourself, we are here to guide you but not handhold and micromanage you
- **Self-Actualization-** Terraformers are on the path of self-actualization, we are not bothered by the noise and distractions around us, we only work towards achieving our full potential. We do not expect you to over-burden yourself and not have fun but we expect you to work to the best of your capabilities

**About Us**:
Nbyula is a German technology bran