Operations Associate

6 days ago


Indiranagar Bengaluru Karnataka, India Walnut Knowledge Solutions Full time

Communication and management of QShala schedule with various stakeholders (schools, parents, corporate clients, facilitators - for both school & corporates)
- Scheduling and management of training for QShala employees; Establishing relationships with full-time and part-time facilitators across the country
- Establish regular feedback cycles and obtain from various stakeholders (internal & external)
- Operational assistance and logistics management for scheduled events/programs across cities and/or online engagements
- Share materials - (offline and online) and reports for participating organizations, schools, and facilitators.
- Coordinating with the client end to end for the smooth conduction of the event/ engagement. (Includes setting up possible meetings, getting inputs from the client and providing it to the facilitator)
- Parallel coordination with facilitator and content creator, ensuring the smooth functioning of the school program
- Collect data points from the event, such as the number of people, the ENPS score, etc and interpret it

**Who is this role ideal for?**
- You are well versed in MS excel and scheduling.
- While we are not hard fussed about your educational qualifications, we would prefer that you have spent 2-3 years in an operations role. Freshers are also welcome to apply.
- Strong process orientation and attention to detail.
- Self-starter and ability to work with minimum supervision.
- Team player, flexible and open to changing priorities

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹200,000.00 - ₹300,000.00 per year

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- Morning shift

**Experience**:

- total work: 1 year (preferred)



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