Telecaller-customer Feedback Executive

1 week ago


Vikhroli Mumbai Maharashtra, India Wishtel Pvt Ltd Full time

**Job description**

**Job Title**: Telecaller - Customer Feedback Executive
**Company**: Wishtel India
**Location**: Vikhroli, Mumbai
**Experience**: 0.6 - 2 years (Freshers with good communication skills may apply)
**Salary Range**: ₹10,000-12,000
**Employment Type**: Full-time
**Languages Required**: Fluent in **English**, **Hindi**, and **Marathi** (additional languages are a plus)

**Job Summary**:
**Key Responsibilities**:

- Call customers post-purchase to gather product feedback.
- Record responses accurately and escalate any concerns or issues.
- Maintain a daily call log and update customer feedback in the system.
- Communicate effectively and politely in multiple languages.
- Coordinate with the support or sales team if follow-up is needed.

**Requirements**:

- Fluency in **English**, **Hindi**, and **Marathi** (additional languages preferred)
- Excellent verbal communication and listening skills
- Basic computer knowledge
- Polite, patient, and professional telephone manner
- Ability to multitask and manage time efficiently

2nd and 4th Saturday off

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹10,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Language**:

- English (required)

Work Location: In person


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