Guest Relations Executive

2 weeks ago


Hyderabad, India Phoenix Group Hyderabad Full time

**Responsibilities**:

- Welcoming guests in a friendly and professional way
- Maintain a polite and humble personality while attending to the guests.
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Anticipate guest needs and build rapport with them.
- Ensuring and providing flawless, upscale, professional, and high-class guest service experiences
- Responding to guests needs and anticipating their unstated ones
- Promptly address guests’ requests
- Maintaining the stock of pantry, stationery.
- Making tea/coffee arrangements for guests / walk-in clients.
- Ensure maintenance of proper information in the database.

**Job requirements**
- Should be well-versed with skills pertaining to the operation of computers.
- Must possess work experience in the same field for at least 2 years.
- Should be holding a degree in hospitality management and/or related areas.
- Should be fluent with soft skills like English communication.
- An outspoken extrovert person will be given preference.
- Must portray professional behavior while at work.

Best Regards,
Srikanth
Talent Acquisition Team

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Guest relations: 2 years (preferred)
- Front desk: 2 years (preferred)
- Health insurance



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