Customer Care Executive

4 days ago

Noida, India konexions back office Pvt ltd Full time

Job Title: Virtual Relationship Manager*

Company: Konexions back office pvt ltd

Location: Noida

**Job Type**: Full-Time

About Us:
Konexions back office pvt ltd is a leading organization committed to providing exceptional financial services. We are currently seeking a Virtual Relationship Manager to join our dynamic team, providing personalized support to our valued clients.

**Responsibilities**:

- Establish and maintain strong relationships with clients through virtual communication channels.
- Understand clients' financial needs and provide tailored solutions and advice.
- Conduct a calls to potential clients with a focus on building rapport and understanding their needs.
- Provide exceptional customer service and address inquiries in a professional manner.
- Collaborate with team members to meet and exceed performance targets.
- Stay informed about our products/services to effectively articulate value propositions.

**Requirements**:

- Excellent virtual communication and presentation skills.
- Ability to build trust and rapport with clients remotely.
- Strong communication and interpersonal skills.
- Eagerness to learn and adapt to a fast-paced work environment.
- Goal-oriented mind-set with a positive attitude.

Key Competencies:

- Client-focused Mind-set with a commitment to exceeding client expectations.
- Analytical thinking and problem-solving skills.
- Strong organizational and time management abilities.
- Adaptability to a virtual work environment.

How to Apply:
**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

Ability to Relocate:

- Noida, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9871112879

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