Customer Care Executive

3 weeks ago

Noida, Uttar Pradesh, India Marketing Infotech Full time

Company Description

Welcome to Marketing Infotech, based in Delhi At MI, we blend simplicity and creativity to elevate your online presence. We are a digital marketing agency dedicated to helping brands achieve high ROI by understanding and amplifying their unique stories. Our team ensures that every digital interaction makes a significant impact. Join us to boost your digital game and experience success through real and straightforward methods.

Salary

18k to 25k

Role Description

We are seeking a dedicated Customer Care Executive for a full-time on-site role located in Noida sec 73. The Customer Care Executive will handle day-to-day tasks including addressing customer inquiries, ensuring customer satisfaction, providing exceptional customer service, and effectively communicating with clients. They will also work closely with the sales team to support customer acquisition and retention efforts.

Qualifications

  • Customer Support, Customer Satisfaction, and Customer Service skills
  • Excellent Communication skills
  • Sales skills to assist with customer acquisition and retention
  • Strong problem-solving abilities and attention to detail
  • Ability to work independently and as part of a team
  • Previous experience in customer care or a related role is a plus
  • Bachelor's degree in Business, Communications, or a related field

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