Customer Care Executive

2 weeks ago

Noida, India Lead on Autopilot Full time

Job Title: Customer Care Executive

Location: noida sec-9

**Responsibilities**:

- Provide accurate information about products and services to customers.
- Identify and resolve customer issues and complaints promptly.
- Keep accurate records of customer interactions and transactions.
- Maintain a positive, empathetic, and professional attitude towards customers.
- Follow up with customers to ensure their satisfaction and loyalty.
- Collaborate with other departments to ensure customer needs are met.

**Requirements**:

- High school diploma or equivalent.
- Proven experience as a customer care executive or a similar role.
- Excellent communication and problem-solving skills.
- Ability to work under pressure and handle difficult customers.
- Good computer skills and familiarity with CRM systems.
- Good time-management skills.
- Willingness to work flexible hours.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Speak with the employer**
+91 7065482647

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