Receptionist, Telecaller

2 weeks ago

Balaji Nagar Pune Maharashtra, India Swaraj College of Arts, Commerce & Science Full time

**Swaraj College of Arts, Commerce, and Science, Balaji Nagar, Pune - 411043**
- **Job Title**:Receptionist / Telecaller
- **Min Qualification**:Graduate
- **Gender**: Female
- **Front Desk Management**:Greet and welcome visitors, students, and staff in a courteous and professional manner.
- **Telephone Handling**:Answer incoming calls, provide information, transfer calls to appropriate departments, and take messages when necessary.
- **Appointment Scheduling**: Manage and schedule appointments and meetings for staff, ensuring efficient use of time.
- **Visitor Management**:Maintain visitor logs and issue visitor badges, ensuring security protocols are followed.
- **Data Entry**:Input and update information into the office database or management system as required.
- **Customer Service**:Provide excellent customer service to students and other stakeholders, addressing their inquiries and resolving issues.
- **Record Keeping**: Maintain accurate records of phone calls, visitor logs, and other relevant documentation.
- **Administrative Support**: Assist with administrative tasks such as filing, photocopying, and preparing reports.
- **Telecalling Duties**: Conduct follow-up calls, surveys, and marketing calls as part of promotional and outreach activities.

**Skills Required**:

- Strong communication skills with a pleasant and professional demeanor.
- Proficiency in handling phone systems and office equipment.
- Excellent organizational skills and the ability to multitask effectively.
- Minimum of 1-2 years of experience in a receptionist or telecaller role, preferably in an educational or similar environment.
- Ability to handle sensitive information with confidentiality and discretion.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Tele calling: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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