Receptionist and Telecaller

2 days ago

Prahlad Nagar Ahmedabad Gujarat, India Laxmi Group Full time

**Job Description - Receptionist / Telecaller**

**Position**: Receptionist / Telecaller
**Department**: Front Office / Administration
**Location**: Prahalad Nagar Ahmedabad
**Reporting To**: HR / Admin Manager

**Role Objective**:
To manage front office operations, handle incoming and outgoing calls, greet visitors, and support telecalling activities for the organization.

**Key Responsibilities**:
**Receptionist Duties**:

- Greet and welcome visitors in a professional manner.
- Maintain visitor logbook and issue visitor passes.
- Manage incoming/outgoing courier and correspondence.
- Maintain cleanliness and orderliness of the reception area.
- Coordinate with internal departments for smooth office operations.

**Telecaller Duties**:

- Handle inbound and outbound calls professionally.
- Explain company services/products to customers and answer queries.
- Maintain call logs and update customer information in the database.
- Follow up on leads generated through marketing and sales teams.
- Schedule appointments/meetings for relevant departments.

**Key Skills Required**:

- Good communication skills (English, Hindi, Gujarati preferred).
- Pleasant personality and professional attitude.
- Ability to handle pressure and multitask.
- Positive attitude and customer service orientation.

**Qualifications & Experience**:

- Minimum 12th Pass / Graduate preferred.
- 0-2 years of experience as a receptionist, front office executive, or telecaller.
- Freshers with good communication skills can also apply.

Pay: ₹9,776.57 - ₹20,439.66 per month

Work Location: In person

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