Receptionist, Telecaller

14 hours ago

Ahmedabad Gujarat, India Fiction Design Studio Full time

Fiction Design Studio is looking for a dedicated Telecaller cum Receptionist to join our dynamic team This dual role involves both handling reception duties and engaging with clients over the phone. If you are organized, have excellent communication skills, and enjoy working in a vibrant environment, this role is perfect for you.

**Responsibilities**:

- Telecaller Duties:_
- Make outbound calls to potential clients and introduce them to our services/products.
- Handle inbound calls and respond to customer inquiries in a professional manner.
- Maintain a detailed database of customer information and update it regularly.
- Follow up on leads and assist in closing deals.
- Meet daily, weekly, and monthly targets.
- Receptionist Duties:_
- Greet visitors and clients warmly and direct them to the appropriate person or department.
- Manage appointment scheduling and maintain a calendar for the office.
- Ensure the reception area is clean, organized, and welcoming.
- Assist with administrative tasks as needed.

**Requirements**:

- Excellent communication and interpersonal skills.
- Fluent in [English/Hindi/Gujarati].
- Prior experience in telecalling, reception, or customer service is a plus, but freshers are welcome.
- Strong organizational skills and multitasking abilities.
- Proficient in MS Office and basic administrative tools.
- A positive attitude and a customer-centric mindset.
- **FEMALES ONLY**

**Job Types**: Full-time, Part-time, Permanent, Contractual / Temporary, Volunteer
Contract length: 12 months

Pay: ₹8,000.00 - ₹12,000.00 per month

Expected hours: 40 per week

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Paid sick time

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Weekend only

Supplemental Pay:

- Overtime pay
- Performance bonus

**Experience**:

- Telecommunication: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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