Customer Relationship Executive- Site Implementation

6 days ago


Malad Mumbai Maharashtra, India Vibe Copilot Full time

The Customer Relationship Executive will serve as the primary point of contact for clients, ensuring their needs are met, concerns are addressed promptly, and relationships are nurtured for long-term satisfaction and retention. The role involves coordinating with internal teams, understanding client requirements, and ensuring consistent service quality.

**Key Responsibilities**
- Build and maintain strong, long-term client relationships by providing timely support and follow-ups.
- Act as the first point of contact for client queries, complaints, and feedback.
- Assist in onboarding new clients, ensuring a smooth transition and understanding of Vibe Connect services.
- Monitor client accounts to ensure services are delivered as per agreed standards.
- Coordinate with internal teams (operations, technical, sales, etc.) to resolve client concerns effectively.
- Maintain accurate records of client interactions, updates, and service requests in CRM tools.
- Identify opportunities to upsell or cross-sell products/services based on client needs.
- Collect feedback and insights to support continuous improvement of services.
- Prepare regular reports on client satisfaction, service issues, and follow-up actions.
- Support in organizing client engagement activities such as meetings, training sessions, or events.

Pay: ₹10,000.00 - ₹20,000.00 per month

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8446885119



  • Mumbai, Maharashtra, India Customer Capital Full time

    **Senior Site Merchandiser - E-commerce** **Location**: Mumbai **About Us**: We are a dynamic multi-category, multi-brand **e-commerce platform**, exclusively designed for **bank customers to shop using their loyalty/reward points**. With a focus on user experience, secure commerce, and tailored product discovery, we are redefining how customers redeem...


  • Malad, Mumbai, Maharashtra, India Xperteez Technology Pvt. Ltd Full time

    Position: Customer Relationship Executive Job description: Requirement for Customer Relationship Executive & Chat Representative 1.Strong Communication in English **Job Types**: Full-time, Fresher **Salary**: ₹14,000.00 - ₹23,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Malad, Mumbai, Maharashtra: Reliably commute or...


  • Malad, Mumbai, Maharashtra, India Illusion Dental Laboratory Pvt. Ltd. Full time

    **Position**: Customer Relationship Executive **Location**: Malad West **Language Proficiency**: Fluent in Gujarati (spoken and written) along with English **Responsibilities**: - Act as the primary point of contact for customers, addressing inquiries, complaints, and feedback in Gujarati. - Build and maintain strong relationships with customers to ensure...


  • Mumbai, Maharashtra, India Sam Associates - Tufflam Full time

    Urgently required for the post of **Customer relationship executive** - **Mumbai** **Experience**: 2 to 6 years **Salary Package**: as per company norms **Notice Period**: Immediate joiner We are seeking a dynamic and customer-focused individual to join our team as a Customer Relationship Executive in the Manufacturing industry. The primary responsibility...


  • Mumbai, Maharashtra, India Sam Associates - Tufflam Full time

    **Urgently required for the post of - Customer relationship executive - Fort, Mumbai** **Experience**: 1 to 5 years **Salary Package **:as per company norms **Notice Period**: Immediate Joiner **Role & Responsibility**: We are seeking a dynamic and customer-focused individual to join our team as a Customer Relationship Executive in the Manufacturing...


  • Malad West Dely, Mumbai, Maharashtra, India ideal crew technology Full time

    **Title: - **Customer Relationship Executive **Experience: - ** Minimum 6 Month in Calling Process. **Location: - **Malad West. **Job Description: - ** Handle inbound/outbound calls regarding product/service inquiries Provide accurate information & assistance to clients Maintain customer records & update information in the system Follow company...


  • Mumbai, Maharashtra, India Mahindra First Choice Wheels Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionMahindra First Choice Wheels is India's leading used auto platform business, organizing the market by aggregating demand and supply. With the largest pan-India used car retailing network and fast-growing partnerships, Mahindra First Choice procures used vehicles efficiently. The company also operates , the #2 auto-content portal in the...


  • Malad, Mumbai, Maharashtra, India Mauli Sai Developers Full time

    **Location**: Malad, Mumbai We are seeking a dynamic **Customer Relationship Executive** to join our team at **Mauli Stays**. In this role, you will be responsible for handling incoming calls, managing online reservation bookings, and fostering positive relationships with our customers. Your persuasive communication skills will help you convince potential...


  • Mumbai, India Disha Skill Training Services Full time

    Job Title : Customer Relationship Executive Job Location : Worli Company Profile As a policy matter, we do not charge any type of fees to candidates. This vacancy is for our Client in automobile industry which is based in Worli and reay road Job Description:- : Focus on our bond sales communication with potential customer And present followup explain project...


  • Bavdhan, Pune, Maharashtra, India Indorents & Thrift Full time

    Job description **Customer & Vendor Relationship Executive** We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients & vendor. As a relationship executive, you should maintain contact with clients & vendors, work to understand their needs, and then advise them on which of our...