Customer Success Associate

1 week ago


Sholinganallur Chennai Tamil Nadu, India Unidos Technology Full time

Job Role:

- Answer inbound calls and assist customers with their Queries/Request/Complains.
- Raise Request & Complaints on behalf of the customer in the CRM tool.
- Generate leads and educate customers about new products & their benefits.
- Maintain and adhere to compliance guidelines
- Capture problem indicators, highlight and suggest improvement
- Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
- Maintain adequate knowledge levels on products, processes and systems used
- Ensure sales target are met
- Skills Required:

- Excellent verbal communication skills
- Ability to comprehend, capture as well as interpret basic customer information
- Strong customer service focus
- Knowledge of Banking / Credit cards preferred

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹41,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

Application Deadline: 16/05/2025
Expected Start Date: 19/05/2025



  • Chennai, Tamil Nadu, India Rb technologies Full time

    Customer Success Associate is an entry-level role focused on ensuring client satisfaction and maximizing the value customers derive from a company's products or services. They act as a point of contact for clients, guiding them through onboarding, answering queries, and proactively helping them achieve their goals. The role often involves building...


  • Chennai, Tamil Nadu, India Altsense technology services Full time

    Customer Success Associate plays a crucial role in ensuring customer satisfaction and retention by assisting with onboarding, training, and providing ongoing support, often working closely with clients to achieve their desired outcomes. They may also contribute to analyzing customer data, identifying areas for improvement, and collaborating with internal...


  • Chennai, Tamil Nadu, India CustomerLabs Full time

    **About the company** We are no giants or avengers, we’re just a small team whose mission and vision is to help SMB marketers to navigate their marketing strategies with zero obstacles. We began by solving our marketing hiccups and now using our CustomerLabs Customer Data Platform, we ended up solving all SMB marketers' problems. Now, we are the official...


  • Vadapalani, Chennai, Tamil Nadu, India Altsense technology services Full time

    Customer Success Associate plays a crucial role in ensuring customer satisfaction and retention by assisting with onboarding, training, and providing ongoing support, often working closely with clients to achieve their desired outcomes. They may also contribute to analyzing customer data, identifying areas for improvement, and collaborating with internal...


  • Teynampet, Chennai, Tamil Nadu, India Agrya Finlabs Private Limited Full time

    **Customer Success Associate (CSA) - Effortless** **Location: Chennai Office** **Experience: 1-2 years in Customer Support, Client Engagement, or a similar role** **Employment Type: Full-time** **Role Overview**: As a **Customer Success Associate (CSA)** at Effortless, you will be the first point of contact for customers, ensuring they have a smooth...


  • Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...


  • Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A customer service associate's job description includes: - Responding to customer inquiries: Answering customer questions, understanding their concerns, and resolving issues - Providing technical support: Troubleshooting product and service issues - Maintaining customer relationships: Keeping customers satisfied and managing their concerns - Recording...


  • Chennai, Tamil Nadu, India Freshworks Full time

    **Company Description** About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating...


  • Chennai, Tamil Nadu, India Freshworks Full time

    **Company Description** About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating...


  • Chennai, Tamil Nadu, India Twin Health Full time

    **Twin Health** At Twin Health, we empower people to reverse, prevent and improve chronic metabolic diseases. Twin Health invented The Whole Body Digital Twin, a dynamic representation of each individual's unique metabolism, built from thousands of data points collected daily via non-invasive sensors and self-reported preferences. The Whole Body Digital...