Sales Operations Executive

2 days ago

HSR Layout Bengaluru Karnataka, India Bitwise consulting Full time

**About the Role**

As a Sales Operations Executive, you will act as the critical bridge between the Sales team and the Operations/Supply Chain/Manufacturing teams. You will support front-end sales by ensuring that customer requirements are translated smoothly into production and delivery, enabling seamless execution and excellent client experience.

**Key Responsibilities**

**- Sales Coordination**
- Provide support to Sales and KAM teams in terms of RFQ creation, Purchase order, Sales order, Design coordination, Sampling and other internal coordination with Finance, Ops and marketing team.
- Work closely with the sales team to understand client orders, specifications, and delivery expectations.
- Review and validate sales orders before handing over to production and operations teams.

**- Internal Communication & Handover**
- Serve as the liaison between sales, supply chain, and manufacturing.
- Coordinate lead times, order tracking, stock availability, and delivery schedules.
- Ensure all departments are aligned on customer priorities and timelines.

**- Client Support (Back-End)**
- Provide real-time updates to the sales team or clients on order status, delays, or changes.
- Help resolve any operational issues affecting fulfillment or dispatch.

**- Process Monitoring & Reporting**
- Track sales orders from confirmation to delivery.
- Maintain order management trackers and prepare periodic reports on sales ops performance, turnaround time, etc.

**- Support Tools & Documentation**
- Maintain updated pricing, SKU catalogs, and order templates.
- Ensure all documentation is accurate and filed correctly (invoices, dispatch notes, etc.).
- 4-6 years of experience in sales coordination, sales ops, or customer service in a manufacturing, packaging, or product-based company.
- Strong understanding of order fulfilment, supply chain basics, and internal process coordination.
- Excellent communication, follow-up, and organization skills.
- Proficiency in Excel, Google Sheets, ERP or order-tracking tools is a plus.
- Solution-focused and, deliver under pressure.

Pay: ₹600,000.00 - ₹900,000.00 per year

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (required)

**Experience**:

- B2B sales: 4 years (required)
- Sales support: 5 years (required)
- Packaging: 4 years (required)

Work Location: In person

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