Guest Relations Associate

4 days ago

Bengaluru, India Marriott International, Inc Full time

**Job Number** 23203395

**Job Category** Rooms & Guest Services Operations

**Location** Sheraton Grand Bangalore Hotel at Brigade Gateway, 26/1 Dr. Rajkumar Road, Bengaluru, Karnataka, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Guest Relations Executive

    1 week ago

    Bengaluru, Karnataka, India Hyatt Centric Hebbal Bangalore Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Executive is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest Relations...

  • Guest Relations Ambassador

    2 weeks ago

    Bengaluru / Bangalore, Delhi, Chennai, India beBeeCustomer Full time US$ 60,000 - US$ 1,20,000

    Guest Relations Associate Job DescriptionThis role is responsible for ensuring a warm and welcoming experience for our guests.We are seeking a highly skilled Guest Relations Associate to join our team. The ideal candidate will have excellent communication skills, be proactive in anticipating guest needs and possess a strong attention to detail.In this role,...

  • Guest Relations Associate

    7 days ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24092270 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Bengaluru Hebbal, No 2/55 Outer Ring Road, Nagavara, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding...

  • Guest Relations Associate

    7 days ago

    HSR Layout, Bengaluru, Karnataka, India Bricks and Milestones Full time

    The Guest Relationship Executive is responsible for providing a warm and welcoming experience to guests, ensuring their needs are met with professionalism and efficiency. The role involves managing guest interactions, resolving issues, and ensuring a high level of customer satisfaction that aligns with the organization’s service standards. **Key...

  • Guest Relations Executive

    4 days ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24077787 **Job Category** Rooms & Guest Services Operations **Location** Bengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests...

  • Guest Relation Executive

    2 weeks ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25147459 **Job Category**Rooms & Guest Services Operations **Location**Courtyard by Marriott Bengaluru Outer Ring Road, Outer Ring Road, Bengaluru, Karnataka, India, 560103 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...

  • Guest Service Associate

    2 weeks ago

    Bengaluru South, Karnataka, India Starlit Suites Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Guest Service Associate located in Bengaluru South. The Guest Service Associate will be responsible for greeting guests, managing reservations, assisting with check-in and check-out procedures, answering guest inquiries, and providing excellent...

  • Guest Relation Executive

    2 weeks ago

    Bengaluru, Karnataka, India Sila Real Estate Full time

    **Job Title**: Guest Relations Executive (Corporate Office - Hospitality/Hotel Background Preferred) **Location**: [Brigade World Trade Center / ANSR ], [Bangalore] **Reports to**: Facility Manager / Workplace Experience Manager **Job Summary**: We are looking for a dynamic and well-presented Guest Relations Executive with a background in Hotel/hospitality...

  • Guest Services Associate

    2 days ago

    Bengaluru, India Marriott International Full time

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, ScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure...

  • Guest Services Associate

    4 days ago

    Bengaluru, Karnataka, India Marriott International Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure...