
Customer Service Executive
7 days ago
Responsible for executing and supporting marketing strategies to enhance brand visibility, drive footfall to retail outlets, and boost sales performance.
Will play a key role in planning and implementing campaigns across digital and traditional channels, coordinating promotional activities, managing vendor relationships, and supporting retail events.
A strong understanding of luxury consumer behavior, fashion trends, and regional market dynamics is essential.
**Key Responsibilities**:
- Assist in developing and executing marketing campaigns tailored to the premium jewellery market.
- Coordinate with advertising, media, and PR agencies to deliver timely and high-impact campaigns.
- Manage social media platforms, digital ads, and content aligned with the brand’s identity.
- Organize and support in-store promotions, exhibitions, and influencer events to drive brand engagement.
- Work with the design and merchandising team to highlight seasonal collections and product launches.
- Monitor and analyze campaign performance, sales impact, and customer insights for continuous improvement.
- Conduct market research on competitors, consumer trends, and regional preferences.
- Maintain marketing budgets and ensure cost-effective execution of initiatives.
**Qualifications and Skills**:
- Bachelor’s degree in Marketing, Business Administration, or a related field.
- 0-2 years of experience in marketing, preferably in retail, luxury, or fashion segments.
- Strong communication, organizational, and project management skills.
- Knowledge of digital marketing tools, social media platforms, and basic analytics.
- Creative mindset with attention to detail and a passion for luxury and jewellery branding.
- Fluency in English, Tamil and Hindi is a plus.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹240,000.00 - ₹360,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
**Language**:
- Tamil (required), Hindi & English
Work Location: In person
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Language**:
- Tamil (required)
- Hindi (required)
Work Location: In person
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