
Customer Service Executive
2 weeks ago
**Responsibilities**:
- Responding to enquiries of all the customers in the most efficient manner
- Regular updates and follow up with Clients / Liners /Shipping lines other service providers.
- Container booking and placements with various Shipping lines/carriers etc
- Filing VGM, Form 13
- Should be aware with the various stages/procedures involved in Custom clearing freight forwarding.
- Dealing with various transporters for arranging delivery at various CFS after approval of Operations department.
- Regular follow up with internal departments to get updates on client issues.
- Maintaining data of all Clients / Potential Clients
- Up-To Date reporting to clients with the cargo status pertaining to various shipments.
- To ensure better business volume in coordination with existing as well as potential prospective clients to ensure shipper gets the BL on time after Payment received.
- To coordinate & negotiate with the overseas agents / co-loader for the competitive freight and containers booking to resolve any dispute related with charges in coordination with overseas agents (sea/air).
- Co-ordination with customs clerks, Docks clerks for import clearance. Checklist check & sending to client for approval.
- Coordination with overseas agents.
Updating our ERP system and creation of Job Card
**Job Types**: Full-time, Permanent
Pay: ₹100,000.00 - ₹400,000.00 per year
Work Location: In person
-
Client Service Executive
2 weeks ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
-
Customer Service Executive
7 days ago
Chembur, Mumbai, Maharashtra, India Ashapura Logistics Limited Full timeComplete coordination with the client for clearance of the shipment - Coordination with external agencies like shipping line, Forwarders etc. - Internal coordination with operation team, Documentation Team, Accounts Team transport department etc. - Keeping track of shipments and coordinate with client for documents and further filing - Day to day updating in...
-
Customer Service Associate kannada
1 week ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...
-
Customer Service
1 week ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
-
Customer Service Executive
4 weeks ago
Chembur, India Austral International Co. Full timeJob Responsibilities: Responding to enquiries of all the customers in the most efficient manner Regular updates and follow up with Clients / Liners /Shipping lines other service providers. Container booking and placements with various Shipping lines/carriers etc Filing VGM, Form 13 Should be aware with the various stages/procedures involved in Custom...
-
Customer Service Executive
2 weeks ago
Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time**Hiring for Customer Service Executive** - **Strong communication skills in English must** **Location**: IT Park **Salary**: ₹20,000 - ₹22,000 per month **Experience**: Minimum 1 year **Key Responsibilities**: - Provide accurate information about products/services - Handle customer complaints and offer timely solutions - Maintain records of customer...
-
Customer Service Assistant
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeLooking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹22,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher...
-
Customer Service Executive
1 week ago
Mira Road, Mumbai, Maharashtra, India Apogee Service Pvt. Ltd Full time**Designation - Senior Customer Service Associate (Voice).** **Process - Customer Service (Voice)** **Qualification - HSC** **Shifts - Rotational shifts (24/7)** **Week off-2 Rotational off** **Salary -2.4 to 4.2 Lpa** **Joining - Immediate** **Perks - Cabs facilities till hiring boundary** **Western Rail Network - Mira Road to...
-
Customer Service Representative
1 week ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeResolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...
-
Customer Service Executive
5 days ago
Mumbai, Maharashtra, India Paramount Health Services Full time**Company Description** Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client...