
Customer Service Executive
4 weeks ago
Job Responsibilities:
- Responding to enquiries of all the customers in the most efficient manner
- Regular updates and follow up with Clients / Liners /Shipping lines other service providers.
- Container booking and placements with various Shipping lines/carriers etc
- Filing VGM, Form 13
- Should be aware with the various stages/procedures involved in Custom clearing freight forwarding.
- Dealing with various transporters for arranging delivery at various CFS after approval of Operations department.
- Regular follow up with internal departments to get updates on client issues.
- Maintaining data of all Clients / Potential Clients
- Up-To Date reporting to clients with the cargo status pertaining to various shipments.
- To ensure better business volume in coordination with existing as well as potential prospective clients to ensure shipper gets the BL on time after Payment received.
- To coordinate & negotiate with the overseas agents / co-loader for the competitive freight and containers booking to resolve any dispute related with charges in coordination with overseas agents (sea/air).
- Co-ordination with customs clerks, Docks clerks for import clearance. Checklist check & sending to client for approval.
- Coordination with overseas agents.
Updating our ERP system and creation of Job Card
Job Types: Full-time, Permanent
Pay: ₹100, ₹400,000.00 per year
Work Location: In person
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Customer Service Executive
7 days ago
Chembur, Mumbai, Maharashtra, India Ashapura Logistics Limited Full timeComplete coordination with the client for clearance of the shipment - Coordination with external agencies like shipping line, Forwarders etc. - Internal coordination with operation team, Documentation Team, Accounts Team transport department etc. - Keeping track of shipments and coordinate with client for documents and further filing - Day to day updating in...
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Customer Care Executive
2 weeks ago
Chembur, Maharashtra, India Life Force Homeopathy Full time ₹ 3,00,000 - ₹ 4,20,000 per yearJob Description CCE :· Manage large amount of incoming & outcoming calls· Generates Sales Lead· Provide accurate, valid & complete information by using the right method/ tools· Meet personal/ customer service team sales targets & call handling quotas· Handle complaints, provide appropriate solutions & alternatives within the time limits; follow up to...
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Customer Care Executive
4 weeks ago
Chembur, India Life Force Homeopathy Full timeJob Description CCE : · Manage large amount of incoming & outcoming calls · Generates Sales Lead · Provide accurate, valid & complete information by using the right method/ tools · Meet personal/ customer service team sales targets & call handling quotas · Handle complaints, provide appropriate solutions & alternatives within the time limits; follow up...
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Customer Relationship Manager
2 weeks ago
Chembur, Maharashtra, India Raffles Consulting Full time ₹ 2,16,720 - ₹ 3,24,840 per year· Good communication in English· Understanding about contact centre and thought process should be clear for working with company.· Why want to join Lombard / contact center.· What is Customer Service, What are the Quality required for customer care executive.· Should talk on given topic.Job Type: Full-timePay: ₹10, ₹27,107.55 per monthWork Location:...
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Customer Relationship Manager
4 weeks ago
Chembur, India Raffles Consulting Full time· Good communication in English · Understanding about contact centre and thought process should be clear for working with company. · Why want to join Lombard / contact center. · What is Customer Service, What are the Quality required for customer care executive. · Should talk on given topic. Job Type: Full-time Pay: ₹10, ₹27,107.55 per month Work...
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Service Coordinator
6 days ago
Chembur, Maharashtra, India AVS Industrial Solutions LLP Full time ₹ 1,80,000 - ₹ 3,00,000 per yearJob Summary:We are looking for a responsive and organized Service Coordinator to be the first point of contact for all incoming service calls. This role is crucial in ensuring quick, effective communication between customers, service technicians, and internal departments. The Service Coordinator will manage service requests from intake to completion, helping...
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Customer Service Executive
2 weeks ago
Chembur, Mumbai, Maharashtra, India Austral International Co. Full time**Responsibilities**: - Responding to enquiries of all the customers in the most efficient manner - Regular updates and follow up with Clients / Liners /Shipping lines other service providers. - Container booking and placements with various Shipping lines/carriers etc - Filing VGM, Form 13 - Should be aware with the various stages/procedures involved in...
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Customer Relationship Executive
3 days ago
Chembur, Maharashtra, India ALYF Proptech Private Limited Full time ₹ 2,40,000 - ₹ 3,00,000 per yearALYFAre you a people-person with strong organizational skills, looking to break into the Real Estate industry? We're offering a 6-month paid internship where you'll work at the heart of post-sales operations — managing customer relationships, engagement, payments, and retention.Role: CRM (Post-Sales)Location: Chembur, MumbaiWhat You'll Learn & Do:...
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Customer Care Executive
1 week ago
Chembur, Mumbai, Maharashtra, India Team HR GSA PVT LTD Full timeJob Title: Customer Care Executive Location: Chembur, Mumbai **Job Type**: Full-Time Job Summary: Key Responsibilities: - Provide accurate product/service information and troubleshooting assistance. - Maintain polite, professional, and friendly communication with customers. - Monitor social media for brand mentions and customer feedback, addressing...
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Customer Service Representative
1 week ago
Chembur, Mumbai, Maharashtra, India Back2Study Full time**Job description** **Job Title: Customer Support Representative** **Location**: Chembur **Job Type**: Work From Office **Overview**: We are seeking a dynamic and enthusiastic Customer Support Representative to join our sales team. As a Customer Support Representative, you will be responsible for generating leads, closing soft sales deals over the phone,...