Customer Care Executive

1 week ago

Chembur Mumbai Maharashtra, India Team HR GSA PVT LTD Full time

Job Title: Customer Care Executive

Location: Chembur, Mumbai

**Job Type**: Full-Time

Job Summary:
Key Responsibilities:

- Provide accurate product/service information and troubleshooting assistance.
- Maintain polite, professional, and friendly communication with customers.
- Monitor social media for brand mentions and customer feedback, addressing concerns promptly.

Required Skills & Qualifications:

- Excellent verbal and written communication skills in English and Hindi (additional languages are a plus).
- Familiarity with managing customer queries on Facebook, Instagram, Twitter, LinkedIn, etc.
- Prior experience in customer support or social media handling is preferred but not mandatory.

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 8828410935

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