Process Trainer

5 days ago

Chennai, India Recbots Full time

**Position**:Process Trainer (Chat Process)

**Exp: 1+ Years exp as a process trainer**

**Notice: Immediate**

**Location: Chennai**
- Carry assessments of skill levels, and knowledge training needs of different process groups of employees.
- Designing and delivering of variety of training courses and/or other interventions for internal employees.
- Develop training programs like (but not limited to) Induction training, Process training, and Refresher.
- Requires excellent one-on-one and group presentation and facilitation skills.
- Requires analytical and creative problem solving skills, questioning and feedback skills and commitment to quality, responsibility, high work standards, and initiatives.
- Excellent time management skills, computer competence and the ability to use internet effectively.
- Ability to prioritize and organize work and interact at the entry-level and management level.
- Follow up on implementation of training imparted.
- Plan follow up and refresher training.
- Other activities prescribed by the Manager.
- Manage day-to-day planning, operation, problem solving skills.
- Updating Training Dashboards other reports on a regular basis.
- Creating assessments dip checks based on the developed content.

**Job Type**: Regular / Permanent

**Salary**: Up to ₹550,000.00 per month

Schedule:

- Monday to Friday

**Experience**:

- BPO: 3 years (preferred)
- Process Trainer: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7904857997

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