
Process Trainer
2 weeks ago
Job Title: Process Trainer US Staffing
Location: [Chennai – Onsite]
Employment Type: Full-time
Shift: [Night Shift ]
Job Summary:
We are looking for a dynamic and experienced Process Trainer with a strong background in US Staffing to join our team. The ideal candidate will be responsible for training new and existing recruiters and sales teams on the end-to-end staffing process, best practices, compliance, tools, and technologies used in the US recruitment market.
Key Responsibilities:
- Deliver structured training programs for new hires and existing staff in US Staffing processes.
- Develop training materials, modules, and SOPs related to sourcing, screening, submission, compliance, and client interaction.
- Train recruiters and account managers on tools such as ATS & job boards (Dice, Monster, CareerBuilder), and LinkedIn.
- Conduct regular refresher courses and upskill training sessions on latest market trends, immigration updates (H1B, GC, CPT, OPT, etc.), and client-specific processes.
- Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.
- Collaborate with operations, compliance, and management teams to standardize and improve staffing processes.
- Provide one-on-one coaching for underperforming team members and new joiners.
- Track and report training completion, progress, and ROI to senior leadership.
Requirements:
- Bachelor's degree or equivalent.
- Minimum 4+ years of experience in US Staffing training or mentoring role.
- Strong understanding of US recruitment life cycle and immigration terminology.
- Excellent presentation, communication, and interpersonal skills.
- Ability to create engaging training content and deliver sessions virtually and in-person.
- Proficiency in MS Office tools (PowerPoint, Excel) and e-learning platforms.
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