Customer Service Officer

2 days ago


Chennai Tamil Nadu, India Unilever Full time

**ABOUT**UNILEVER**:
Be part of the world’s most successful, purpose-led business. Work with brands that are well
- loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indianhouseholds use our products to feel good, look good and get more out of life - giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

**Location**: Coimbatore**

**Function**:**Ice**Creams**

**Here**is**how**your**day**at**Unilever**would**look**like**:
**MAIN JOB**PURPOSE**:
The Customer Service Officer would be required to drive sales and distribution for the company products and manage his allocated territory and the customer.

**JOB**SUMMARY**(JOB**DESCRIPTION)**:

- Minimum 3+ years of experience in General Trade, Channel Sales experience, ROI calculations and distributor handling.
- Achieve sales targets through personal selling (visiting market) and driving RS system.
- Analyse how to improve the competitive position in the market through improved customer service.
- Negotiate with his RS and develop his people on managing customers to obtain more business.
- Monitor closely the competitive activities and provide feedback to the branch on appropriate action that the company needs to take to counter such activities.
- Monitor systematically the performance of the RS and RS's sales team and take corrective action (infrastructure gaps).
- Within budget limits for brand activities organize promotion activities in consultation with the superiors.

**KEY REQUIREMENTS (EDUCATION, WORK EXPERIENCE s**SKILLS)**
- Required a Minimum Fulltime Graduation
- Minimum 2 years of Experience in Channel Sales.
- Excellent in ROI Calculations C RS Distribution Management
- Should be well-versed with RS appointment C Sales Planning
- Conducting promotional activities C execution
- Decent Communication in English and Local language is desired

LI-Remote



  • Chennai, Tamil Nadu, India Unilever Full time

    **Job Title**:Customer Service Officer **Function**: Customer Development - Sales **Work Location**:Coimbatore **Work Level**:1A **ABOUT ICE CREAM: Life Tastes Better with Ice Cream** Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft...


  • Chennai, Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time

    **We are Hiring!!!** **Designation**: Customer Service Officer **Process**: Voice Process (Inbound) **Language**: - **English & Malayalam** - **English & kannada** - **English & Telugu** **Skills**: Average/ Good communication can be considered **Experience : Fresher's** **Qualification**: Graduate / Undergraduate **Salary**: 18K CTC & 15K...


  • Erode, Tamil Nadu, India Service Pluz Full time

    **Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...


  • Chennai, Tamil Nadu, India Rion Insura Insurance Broking Pvt Ltd Full time

    **Job Title**: HNI Customer Service Executive - Insurance Sales (HNI Client Handling) **Location**: Chennai **Experience Required**: Minimum 1 year in Health Insurance, Life Insurance, American Express (Amex) Card Sales, or similar domain. **Employment Type**: Full-time **Job Summary** **Key Responsibilities** - Handle outbound and inbound calls to...


  • Chennai, Tamil Nadu, India Nadi Technologies Pvt. Ltd. Full time

    Customer Service Officer responsibilities include **responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services**. Customer Service Officers resolve complaints, maintain high customer satisfaction, and report to the Customer Service Manager. **Job Types**: Full-time, Fresher Pay: ₹9,388.45 -...


  • Chennai, Tamil Nadu, India Model Infra Corporation Private Limited Full time

    We are looking to hire an exemplary customer service supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results. You will play a collaborative role in growing and implementing standards and processes. You will maintain...


  • Chennai, Tamil Nadu, India Connect Galaxy Full time

    _**We are Hiring!!!**_ **Designation**: Customer Service Representative **Process**: Voice Process **Qualification**: Graduates **Languages**: Telugu & English **Shift Timings**: General Day Shifts **Salary**: 15k TH & 18k CTC **Location**: Ambattur, Chennai. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...


  • Saidapet, Chennai, Tamil Nadu, India PANACOR MANAGEMENT SERVICE PRIVATE LIMITED Full time

    JOB DESCRIPTION: - Pricing for Import and export inquiries, - Rate negotiations with overseas agents & local shipping lines - Quotation to customers and follow up - Follow up with overseas agents until receive rates against request - Quotations to customers and follow up - Follow-up with sales/customer for feedback against quotation - Upon receiving the...


  • Tamil Nadu, India DBS Bank Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...


  • Sholinganallur, Chennai, Tamil Nadu, India SALLUM PVT LTD Full time

    Greet and welcome visitors and clients in a friendly and professional manner. Answer and direct phone calls to appropriate individuals. Manage inquiries and provide information about the organization's products or services. Answer Customer calls and attend to their quires Call existing Customers for general enquiry Should have basic computer...