Customer Service Supervisor

3 days ago


Chennai Tamil Nadu, India Model Infra Corporation Private Limited Full time

We are looking to hire an exemplary customer service supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results. You will play a collaborative role in growing and implementing standards and processes. You will maintain documentation such as correspondence and operational records, and communicate promotional offers to customers.

Customer Service Supervisor Responsibilities:
Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.

Strategizing and monitoring the daily activities of customer service operations.

Assisting customer service staff with duties where required.

Training staff in areas of customer service and company policies.

Managing cashier coverage and customer flow to ensure proficient customer service.

Monitoring and authenticating returns, exchanges, and voids.

Investigating and solving customer service complaints.

Assisting with the development and implementation of service policies, and explaining these to staff and customers.

Maintaining documentation pertaining to customer service department activities.

Performing additional duties where needed.

Customer Service Supervisor Requirements:
High school diploma, GED, or suitable equivalent.

Proficient knowledge of customer service, and standard office practices and procedures.

Proficient computer skills.

Proficient standard office equipment skills.

Outstanding communication skills, both written and verbal.

Strong people skills.

Excellent phone etiquette.

Outstanding organizational skills.

**Job Types**: Full-time, Fresher

Pay: ₹18,509.26 - ₹22,190.73 per month

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

Work Location: In person



  • Mylapore, Chennai, Tamil Nadu, India Mediscan system Full time

    Customer Service Supervisor is someone who trains, oversees and leads customer service employees. In order to attract a Customer Service Supervisor that best matches your needs, it is very important to write a clear and precise Customer Service Supervisor job description. Customer Service Supervisor job description We are looking for a motivated and...

  • Catering Supervisor

    1 week ago


    Chennai, Tamil Nadu, India Skydove hr Service Full time

    Catering Supervisor Catering experience must, min 3 to 5 years Basic: 1200 Fixed Allow: 600 Fixed OT Allow: 500 HOT Allow: 200 (Each Friday Qr. 50/-) Total Salary: 2500 (Salary depends on experience and interview) **Job Types**: Full-time, Permanent Pay: ₹50,000.00 - ₹60,000.00 per month **Benefits**: - Health insurance Schedule: - Day...

  • Floor Supervisor

    3 days ago


    Thoraipakkam, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time

    The floor supervisor manages the technical team on the floor of the workshop. He will be responsible for workshop floor upkeep and training and management of the technical team. 1. Primary Responsibilities: a) Repair Process: 1. Exhibiting all the RE behaviour codes, in action & in thought 2. Allocate job cards to various bays and monitor the work done on...


  • Chennai, Tamil Nadu, India Skydove hr Service Full time

    minimum 5 years experience in lanscape supervisor Pay: ₹60,000.00 - ₹70,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental Pay: - Performance bonus **Experience**: - total work: 5 years (required) **Location**: - Chennai, Tamil Nadu (preferred) Work Location: In person

  • Washing Supervisor

    17 hours ago


    Thoraipakkam, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time

    Water Wash Supervisor reports to Works Manager and plays a vital role in improving the satisfaction level of customer by ensuring [a] on time delivery of car and [b] handover of the vehicle in clean and dirt free manner. Critical activities of Water Wash supervisor includes, Ensuring Safe Working Environment, Identifying and resolving the bottle neck area,...

  • Service Supervisor

    17 hours ago


    Egmore, Chennai, Tamil Nadu, India DIDAR HONDA Full time

    Required for 2-wheeler service supervisor. Previous experience in 2-wheeler service supervising. Diploma in Mechanical Engineering. Minimum 0.6 month - 1 year experience in automobile industry. Pay: Up to ₹15,000.00 per month **Benefits**: - Leave encashment - Provident Fund Schedule: - Day shift Supplemental Pay: - Yearly bonus **Education**: -...

  • Facility Supervisor

    1 week ago


    Guindy, Chennai, Tamil Nadu, India Day N Day Service Pvt Ltd Full time

    **Facility Supervisor**: Do you have strong leadership and organizational skills? Then you could work as a facility supervisor and work your way up as you obtain higher qualifications and gain experience. In this role, you are responsible for overseeing an organization's facilities, but your duties may vary depending on the job. It's one thing to manage a...


  • Chennai, Tamil Nadu, India Skydove hr Service Full time

    Position: Structural Welding Supervisor Location: Qatar Experience: 5-7 years in structural welding (minimum 2 years in a supervisory role) Qualification: Diploma/Degree in Mechanical/Metallurgical Engineering or relevant trade certification Industry: Construction / Oil & Gas / Fabrication **Responsibilities**: Supervise and guide welders in structural...


  • Erode, Tamil Nadu, India Service Pluz Full time

    **Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...


  • Chennai, Tamil Nadu, India Luckyleaf Service Pvt Ltd Full time

    Housekeeping Male Supervisor Work Timing : 9am - 6 pm Handling and supervising Housekeeping staff Food Provided **Job Types**: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Food provided - Health insurance - Provident Fund Work Location: In person