Customer Service Assistant

Job Title: Customer Assistance.(Lift Assitance) Location: Pune Job Summary: We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistance cum Superviser. In this role, you will be responsible for ensuring a positive experience for client by providing information and assistance and supervising the task, Your role is...

Provide assistance to customer services personnel. - Organize and schedule customer orders to an appropriate department. - Ensure customer orders are met on time. - Interact with customers to know their requirements and needs. - Resolve conflicting and complex issues relating to customer services. - Implement company policies and procedures in providing good...

Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions and check for customer understanding and acceptance - Recommend new products...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Referring problematic issues that they cannot solve to management - Resolving customer complaints and issuing refunds as needed - Maintaining an accurate Customer Relationship Management (CRM) database by...

Job Description: Customer Success Associate Position: Customer Success Associate Work Mode: Work From Office **Salary**: ₹23,00,000 to ₹27,00,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer...

Marks & Spencer Retail Walk-In Drive | CSA | Immediate HiringAs a Customer Service Assistant at Marks & Spencer, you will play a key role in delivering a seamless and delightful customer experience in-store.Job Description -Achieve sales targets assigned to the store through effective customer engagement and product recommendations.Minimize costs by...

Marks & Spencer Retail Walk-In Drive | CSA | Immediate Hiring As a Customer Service Assistant at Marks & Spencer, you will play a key role in delivering a seamless and delightful customer experience in-store. Job Description - Achieve sales targets assigned to the store through effective customer engagement and product recommendations. Minimize costs by...

Full Job Description - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying...

**Job Purpose Summary** Within the role of Customer Services Advisor, you will be tasked with delivering high quality customer centric solutions and being vocal about providing insights on what does not work for customers. You will have an opportunity to deal with a ‘moment of truth’ and it will be up to you on how well you do to turn it into a...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions,...