Customer Service Assistant

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Referring problematic issues that they cannot solve to management - Resolving customer complaints and issuing refunds as needed - Maintaining an accurate Customer Relationship Management (CRM) database by...

Marks & Spencer Retail Walk-In Drive | CSA | Immediate HiringAs a Customer Service Assistant at Marks & Spencer, you will play a key role in delivering a seamless and delightful customer experience in-store.Job Description -Achieve sales targets assigned to the store through effective customer engagement and product recommendations.Minimize costs by...

Marks & Spencer Retail Walk-In Drive | CSA | Immediate Hiring As a Customer Service Assistant at Marks & Spencer, you will play a key role in delivering a seamless and delightful customer experience in-store. Job Description - Achieve sales targets assigned to the store through effective customer engagement and product recommendations. Minimize costs by...

Position: Customer Success Associate Work Mode: Work From Office **Salary**: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high...

Answering customer inquiries regarding products, services, and company policies. - Processing orders, tracking shipments, and managing returns. - Addressing customer complaints and finding solutions to resolve issues. - Providing accurate product information and assisting with selection. - Maintaining customer records and updating internal databases. Pay:...

**Job Purpose Summary** Within the role of Customer Services Advisor, you will be tasked with delivering high quality customer centric solutions and being vocal about providing insights on what does not work for customers. You will have an opportunity to deal with a ‘moment of truth’ and it will be up to you on how well you do to turn it into a...

**Customer Support Executive - Pune** Mode: Full-Time | Location: Pune (Kharadi) **Requirements**: **Fluent in English** & Hindi (No MTI/RTI) Graduate (Any Field) | Freshers & Experienced Welcome Confident Communication & Customer Handling Skills **Responsibilities**: Assist customers via multiple channels, resolving queries efficiently Provide...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions,...

Company Overview BPO company situated in Pune, Viman Nagar. Specializing in both B2B and B2C services, we pride ourselves on delivering exceptional customer service solutions. With a workforce of 51-200 employees, our headquarters are located in Pune. For more information, visit our website at epivsolution.com . Job Overview Hiring for Fresher for the role...

Key Responsibilities: Manage end-to-end service and project coordination, from initiation to closure. Act as the primary point of contact for clients; understand project requirements, address queries, and ensure timely updates. Coordinate with internal teams (technical, operations, sales) to align deliverables with client expectations.  Track...