
Customer Service Assistant
2 weeks ago
Key Responsibilities:
Manage end-to-end service and project coordination, from initiation to closure.
Act as the primary point of contact for clients; understand project requirements, address queries, and ensure timely updates.
Coordinate with internal teams (technical, operations, sales) to align deliverables with client expectations. Track project milestones, prepare status reports, and communicate progress to stakeholders.
Schedule and facilitate project meetings, follow-ups, and documentation.
Assist in resolving client issues promptly and professionally.
Maintain accurate project and service records in relevant systems/tools.
Support the service delivery team in planning and resource allocation.
Key Requirements:
Minimum 1-3 years of experience in project coordination, service coordination, or client-facing roles.
Strong communication and interpersonal skills to effectively connect with clients and internal teams.
Ability to understand project requirements and coordinate multiple tasks simultaneously.
Proficiency in MS Office Suite; knowledge of project management tools is a plus.
Strong organizational skills, attention to detail, and problem-solving ability.
Ability to work independently and as part of a collaborative team.
Qualifications
Graduate
Excellent verbal and written communication skills
-
Customer Service Assistant
1 week ago
Pune, Maharashtra, India Marks and Spencer Full time ₹ 2,50,000 - ₹ 4,50,000 per yearMarks & Spencer Retail Walk-In Drive | CSA | Immediate HiringAs a Customer Service Assistant at Marks & Spencer, you will play a key role in delivering a seamless and delightful customer experience in-store.Job Description -Achieve sales targets assigned to the store through effective customer engagement and product recommendations.Minimize costs by...
-
Customer Service Executive
2 weeks ago
Pune, Maharashtra, India iEnergizer Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptioniEnergizer is a leading Business Process Outsourcing (BPO) provider, delivering comprehensive customer management solutions that support and advocate our clients' brands. We assist our partners in acquiring, supporting, retaining, and growing their markets through complete life-cycle customer support services. iEnergizer serves a diverse...
-
Customer service
2 weeks ago
Pune, Maharashtra, India Oxick Technology PVT Ltd Full time ₹ 1,00,000 per yearWe are looking for enthusiastic, self-motivated, and result-oriented Telecallers to join our team. The ideal candidate will be responsible for making outbound calls, assisting in customer inquiries, and promoting products/services. If you have excellent communication skills, a customer-focused mindset, and enjoy working in a fast-paced environment, we would...
-
Customer service
3 days ago
Pune, Maharashtra, India Oxick Technology PVT Ltd Full time ₹ 12,000 - ₹ 1,32,000 per yearWe are looking for enthusiastic, self-motivated, and result-oriented Telecallers to join our team. The ideal candidate will be responsible for making outbound calls, assisting in customer inquiries, and promoting products/services. If you have excellent communication skills, a customer-focused mindset, and enjoy working in a fast-paced environment, we would...
-
Assistant Front Office Manager
1 week ago
Pune, Maharashtra, India Krishna Sai Service Apartments Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionKrishna Sai Service Apartments has been a leader in the serviced apartments sector in Pune for over seventeen years. We understand the needs of international executives and global travelers, providing luxurious and customized services for a comfortable stay. We offer services to MNCs for corporate guest houses and provide cost-effective...
-
Customer Service Officer
1 week ago
Pune, Maharashtra, India Utkarsh Small Finance Bank Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionUtkarsh Small Finance Bank Limited (USFBL) is dedicated to providing banking and financial services, focusing primarily on the underserved and unserved regions within rural and semi-urban areas. The Bank began its operations on January 23, 2017, following a small finance banking license granted by RBI. USFBL offers a range of microfinance...
-
Customer Service Executive
2 weeks ago
Pune, Maharashtra, India Palmonas Full time ₹ 4,00,000 - ₹ 8,00,000 per yearRole & responsibilitiesJob Title: Customer Service ExecutiveLocation: Pune (On-site | Walk-in Drive)Department: Customer ExperienceType: Full-timeRole OverviewWe are seeking enthusiastic Customer Service Executives to join our team in Pune. The role involves handling customer queries across multiple channels, ensuring smooth order support, and delivering...
-
Customer Service Executive
7 days ago
Pune, Maharashtra, India PALMONAS Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob Title: Customer Service ExecutiveLocation: Pune (On-site | Walk-in Drive)Department: Customer ExperienceType: Full-timeAbout UsAt Palmonas, India's first demi-fine jewelry brand, we blend luxury with everyday wear. As a fast-growing D2C brand, we're looking for passionate individuals who can deliver exceptional customer experiences and build strong...
-
Assistant Manager
2 weeks ago
Pune, Maharashtra, India EXL Service Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearJob Description: Manage team and ensure quality and productivity targets are met Preferred knowledge of the UK insurance industry Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires...
-
Customer Service Executive
2 weeks ago
Pune, Maharashtra, India Tech Mahindra Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJoin our customer support team and assist customers via chat and email. No voice calls involved Great opportunity for freshers to start their career in customer service.Role & responsibilities:Handle customer queries via chat and email in a timely manner.Provide accurate information about products, services, and policies.Resolve customer issues, complaints,...