Tele Calling Executive

2 weeks ago

Gurugram Haryana, India Badho Full time

**Job Title**: Calling Team Executive Order Generation and Onboarding

**Company**: Badho Technologies Pvt. Ltd.

**Location**: Udyog Vihar, Gurugram

**Employment Type**: Full-Time

**About Us**:
Badho Technologies is a leading B2B platform in the FMCG sector, helping brands, distributors, and retailers enhance their distribution channels through technology-driven solutions. We are looking to expand our team with dedicated and dynamic individuals who can drive order generation and successfully onboard retailers and distributors for our partner brands.

**Job Overview**:
As a Calling Team Executive, you will be responsible for engaging retailers and distributors over the phone to generate orders and onboard them onto our platform. Your primary goal is to ensure quality communication and meet daily targets of connected calls. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

**Key Responsibilities**:

- Make outbound calls to retailers and distributors to generate orders for partner brands and onboard them to our platform.
- Achieve daily target of 150+ connected calls while ensuring high call quality.
- Provide information to retailers and distributors about the benefits of using the Badho platform for placing orders and running loyalty programs.
- Assist retailers and distributors with the onboarding process, guiding them through registration and usage of the platform.
- Accurately log all interactions and follow up on inquiries or issues raised during calls.
- Work closely with the Sales and Support teams to escalate and resolve any issues related to order placement or onboarding.
- Continuously improve the call script and process to enhance effectiveness and conversion rates.
- Provide feedback and suggestions for improving retailer and distributor engagement.

**Qualifications**:

- Bachelor's degree in any field (Graduation is a must).
- Previous experience in telecalling, customer service, or a related field is preferred.
- Strong communication skills in both English and Hindi.
- Ability to handle high call volumes while maintaining quality and efficiency.
- Familiarity with sales processes or FMCG distribution is a plus.
- Ability to work under pressure and meet targets.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Opportunity to work with a dynamic team in a growing company.
- Career development and growth opportunities.

Pay: ₹18,750.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person

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