Customer Support Advisor

5 days ago

Bengaluru, India Siyana InfoSolution Full time

**Customer Service Advisor**

**Preferred Skills**:

- Good at customer handling skills
- Should have great interpersonal skills and ability to perform under pressure
- Provide superior customer support by handling customer queries over the phone
- Provide satisfactory resolution to meet stipulated SLA and AHT
- Experience in handling calls from Indian customers / international customers / tele sales / upselling
- Should be flexible for 24/7 rotational shifts (No night shift for female employees)

**What’s On Offer**:

- An opportunity to be a part of a fast growing CSaaS company with a reputed brand recognition in the SME community
- Opportunity to grow into bigger roles
- Mentorship from the best in the industry
- Lucrative compensation & healthcare facility

**Desired Skills and Experience**:

- Excellent Communication Skills in English and Hindi mandatory
- Experience in any of the following categories are preferred - telesales, sales, telemarketing, outbound sales, inside sales, presales etc.
- Well versed with computers & ability to navigate between screens quickly while speaking with customers
- Any Graduates or Undergraduates with 6 months to 2 years of experience
- Fast learners with a passion in Customer Service

Fresher with good communication skills can apply

**Salary**: ₹200,000.00 - ₹400,000.00 per year

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7434853009

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