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Guest Relations Executive

3 weeks ago

Pune Maharashtra, India vikas bhatewara ventures Full time

**Job Title**:Front Desk Executive

**Reports To**:HR Manager

**Job Summary**:
The Front Desk Executive is responsible for creating a welcoming and professional impression for visitors and clients, managing incoming calls, scheduling appointments, and providing administrative support to ensure smooth office operations.

**Key Responsibilities**:

- Greet visitors and clients in a friendly and professional manner.
- Maintain the reception area to ensure it is clean, organized, and presentable.
- Answer and direct incoming calls to appropriate staff members.
- Handle inquiries and provide accurate information about the organization.
- Take messages and ensure timely communication to the concerned parties.
- Manage the scheduling of meetings, appointments, and conference rooms.
- Maintain and update contact lists, directories, and other relevant records.
- Assist with data entry, filing, and documentation.
- Address client or visitor concerns and ensure they are resolved promptly.
- Provide general information and assistance to clients or guests as needed.
- Office Coordination.
- Monitor and maintain office supplies inventory.
- Liaise with vendors, service providers, and building management for facility needs.

**Qualifications and Skills**:

- High school diploma or equivalent (Bachelor’s degree preferred).
- 2-3 years of experience in a front desk, receptionist, or customer service role.
- Freshers can also apply.
- Excellent verbal and written communication skills.
- Customer-centric attitude and professional demeanor.
- Punctual, reliable, and able to handle pressure.
- Positive attitude and welcoming personality.

Schedule:

- Day shift