
CRM
3 days ago
**Job Title**: CRM Executive / CRM Manager
**Department**: Sales / Marketing / Customer Experience
**Location**: Noida, Sector 2
**Reports To**: CEO
**Job Summary**:
**Key Responsibilities**:
- Maintain and update the CRM database with accurate customer information.
- Develop and execute personalized CRM campaigns to improve customer engagement, retention, and loyalty.
- Analyze customer data to identify trends, opportunities, and areas for improvement.
- Collaborate with marketing, sales, and support teams to create a consistent and positive customer experience.
- Monitor key CRM metrics (open rates, click-through rates, churn rates, etc.) and report on campaign performance.
- Segment customer base and tailor communications to improve relevance and conversion.
- Handle customer feedback and implement strategies to enhance satisfaction and retention.
- Ensure compliance with data protection regulations (e.g., GDPR, CCPA).
- Work closely with IT/Tech team to ensure CRM platform is functioning optimally.
**Requirements**:
- Bachelor’s degree in Marketing, Business Administration, or a related field.
- Proven experience in a CRM role (1-5 years depending on seniority).
- Hands-on experience with CRM tools (e.g., Salesforce, Zoho, HubSpot, Microsoft Dynamics).
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Familiarity with digital marketing channels and tools is an advantage.
**Preferred Skills (Optional)**:
- Basic understanding of SQL or data querying tools.
- Experience with customer journey mapping.
- Certification in CRM tools or platforms.
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- CRM: 5 years (required)
Work Location: In person
-
CRM
2 weeks ago
Noida, Uttar Pradesh, India Powerline systems Full time**CRM duties and responsibilities** Building strong relationships with customers is essential to develop customer loyalty and increase sales. To do this, the CRM has several key responsibilities. Some CRM job duties and responsibilities include: - Collecting and analyzing customer data - Using CRM systems to manage relationships - Developing new ways to...
-
CRM Executive
1 week ago
Noida, Uttar Pradesh, India Booming Bulls Academy Full time**Key Responsibilities**: - **CRM Management**: - Maintain and manage the company’s CRM system to ensure accurate customer data. - Update and track customer profiles, interactions, and transaction history. - Oversee data quality and perform regular audits to maintain database integrity. - **Customer Engagement and Retention**: - Develop and execute...
-
CRM Executive
2 weeks ago
Noida, Uttar Pradesh, India Powerline systems Full time**Job Title**: CRM Specialist / CRM Manager **Department**: Sales/Marketing/Customer Service (depending on where the CRM role fits within the organization) **Reports To**: [Supervisor's Position] **Location**: [ithum tower C 519] **Job Summary** We are looking for a highly skilled and data-driven CRM Specialist/Manager to develop and implement...
-
CRM Executive
2 weeks ago
Noida, Uttar Pradesh, India Sarvottam Group Full time**Job description** **Key Responsibilities**: - Manage and maintain the CRM database, ensuring accurate and up-to-date information on clients, prospects, and leads. - Develop and implement CRM strategies to improve customer engagement, retention, and satisfaction. - Analyze customer data and generate insights to identify trends, preferences, and...
-
CRM Executive
1 week ago
Noida, Uttar Pradesh, India Anantam Advisors Pvt. Ltd. Full timeResponsibilities: - Manage and maintain the customer relationship management (CRM) system, ensuring accurate and up-to-date client information. - Develop and implement CRM strategies to enhance customer engagement, satisfaction, and retention. - Segment customer data and create targeted marketing campaigns to effectively reach different customer segments. -...
-
CRM Executive
10 hours ago
Noida, Uttar Pradesh, India Inventant Education Full time**Job Title**: CRM Executive **Experience Required**: Minimum 1 Year **Location**: D-231, Sector 63, Noida **Industry**: [e.g., Education, Retail, Hospitality, etc **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: - Manage and maintain customer database using CRM software. - Handle customer queries, feedback, and complaints in a...
-
CRM Executive
7 days ago
Noida, Uttar Pradesh, India North Brick Full time**We’re Hiring - CRM Executive (Real Estate)** Looking for an exciting opportunity in the real estate industry? We are hiring a CRM Executive for a reputed real estate company in Noida!! - Position: CRM Executive - Real Estate - Experience: 1-2 years **Key Responsibilities**: - Manage and maintain customer relationships through CRM software - Follow up...
-
CRM Executive
3 days ago
Noida, Uttar Pradesh, India Sikka Group Full timeCompany: Sikka Group **Salary**: Best as per the Industry standards About Us: - Sikka Group is Real Estate Builder Company. We are seeking a highly organized and proactive CRM- Executive and Sr. Executive. Key Responsibilities: - Manage customer interactions and ensure a smooth post-sales experience. - Address client queries, concerns, and follow-ups...
-
CRM Executive
1 week ago
Noida, Uttar Pradesh, India Goyal Books Overseas Full time**Job Title**: CRM Executive - Education Industry **Location**: Noida **Job Type**: Full-Time **Experience Required**: 3+ years in CRM or customer engagement roles, preferably in the education sector **Reports To**: CRM Manager / Marketing Head / Operations Manager **Job Summary**: **Key Requirements**: - Bachelor’s degree in any discipline (preferred:...
-
CRM Executive
3 days ago
Noida, Uttar Pradesh, India arsons placement Full timeUrgent Requirement for Textile Industry located in Noida **CRM Executive -** **Graduate with 2+ years relevant experience in CRM** **Knowledge of consumer trends & trade practices.** **Should have proficiency in English written and spoken.** **Excellent knowledge of Excel and power point** **Manage and update CRM system with client...