
CRM Executive
1 week ago
**Job Title**: CRM Executive - Education Industry
**Location**: Noida
**Job Type**: Full-Time
**Experience Required**: 3+ years in CRM or customer engagement roles, preferably in the education sector
**Reports To**: CRM Manager / Marketing Head / Operations Manager
**Job Summary**:
**Key Requirements**:
- Bachelor’s degree in any discipline (preferred: Business Administration, Marketing, Education, or related field).
- Minimum 2 years of relevant experience in CRM, customer service, or engagement roles in the education industry.
- Exceptional verbal and written communication skills in **English**.
- Strong interpersonal and problem-solving skills.
- Proficiency in CRM tools/software (e.g., Zoho, Salesforce, LeadSquared, or similar platforms).
- Ability to multitask and handle pressure in a fast-paced environment.
- High level of professionalism, empathy, and customer-centric mindset.
**Preferred Attributes**:
- Experience working with EdTech platforms, coaching institutes, schools, or higher education institutions.
- Familiarity with basic data analysis, segmentation, and lead scoring.
- Ability to work independently as well as part of a team.
**Salary**: As per industry standards
**Work Schedule**: [ Monday to Saturday, 9 AM to 5:30 PM]
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹70,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
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