Front Office Billing Excecutive

**Front office Billing & Receptionist**

**Primary**:
**Must have a experienced in billing & reception in hospital - 1-2 Years experienced**

**Qualification - Any degree (or) Diplomo**

**Roles & Responsibilities**:

- Welcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquires
- Scheduling appointments for patients
- Maintaining records and accounts of patients
- Assisting patients in filling medical forms
- Processing different payments for patients
- Transcribing physician notes
- Answering multi-line phone and transferring calls to direct and departments
- Maintaining the confidentiality of patient and doctor's information
- Preparing customer bills and specimen labels for the next day's patient
- Keeping track of office supplies, inventories and placing orders as necessary
- Ensuring maintenance of the reception area
- Updating patient insurance information.

**Responsibilities of a Medical Record Officer**:
1. Planning, organizing and coordinating Inter and Intradepartmental tasks.2. Supervision of day to day activities of MRD.3. Pre-assemble all patients’ medical records and deliver to providers on time.4. Management of court cases relating to medical records.5. Complying with statutory compliance.6. Preparing duty rosters and allocating work to personnel working in MRD.7. Identification and acquisition of resources for MRD department.8. Updating the technology as per the strategic changes in the organization and the legal and other regulatory requirements.9. Generation of reports and contributing to various other data base, both internal and external as per the requirements and agreed policy.10. Accepting and verifying the request of various parties and agencies for retrieval of data and patient records.11. Day to day administration and trouble-shooting as and when required.12. Responding to all agencies, groups and individuals who interact with the MRD department.13. To Ensure ICD 10 coding for every patient’s diagnosis at the IPD level for all patients Files.**14. To maintain and improve Quality of MRD services by**:

- Color Coding of Medical Record Files
- Following SOPs that have been laid down by Hospital. Actively participation in meetings.15. Participating in quality improvement activities including audits, development and implementation of protocols, accreditation requirements etc.16. To take part in all department meetings.17. Ensure Daily Audit Work of Active File and Medical Record Files18. To maintain privacy & confidentiality of the patient records.19. To keep the medical records in the safe custody & complete all the time.20. To make the records available as and when required.21. To interact & ensure with other locations for procuring necessary records.22. To check the records for accuracy & completion within defined time-scales.23. To file records systematically with the standard indexing practice.24. To follow up with the physicians/ nurses for Medical Record completion on priority.25. To communicate with the government departments/ officials for medico legal requirement on an ongoing need basis.26. To assist in generation of data and reports as per requirements of the system.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay

**Experience**:

- total work: 1 year (preferred)

Work Location: In person