Customer Success
2 hours ago
We're a culture-first family of hustlers, fire-fighters and do-ers. We live by tasks, not hours. We own what we do and customer satisfaction is something that we heavily live by. Our typical day involves driving best solutions for our clients that usually results in smiles and a few mentions like "You guys are amazing." and "I don't know what could I have done without this team. ❤️" Lastly, we're committed to: driving equality, actively combating bias within ourselves and our communities, and advancing a more diverse culture. As a Customer Success Manager you will be responsible for guiding customers through HubSpot software setup, tool training, and initial campaign planning. Our customers vary in size and industry, so we are looking for motivated team members who have strong communication skills, a passion for helping people, an interest in problem-solving, and the flexibility to help with a variety of projects. **In this role, you’ll get to**: - Serve as the main point of contact for around 20-30 customers to ensure a successful onboarding process to the HubSpot software - Engage customers through regular strategic calls to drive product adoption - Ensure all customers complete the required technical setup efficiently and in a timely manner - Train and educate customers on how to effectively utilize HubSpot tools - Begin to strategize and launch growth oriented campaigns with your customers - Improve and scale the HubSpot software setup process **We are looking for people who**: - Can manage simultaneous software implementations for multiple clients - Can deliver product training sessions via phone and web conference software - Can build marketing campaigns, establish a customer feedback loop, set up CRMs and/or organize sales processes - Can research, troubleshoot and solve complex software issues - Can effectively project manage and create organized plans that ensure customer success post-onboarding
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Customer Success Advocate
6 days ago
Remote, India Ciena Full time**Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...
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Customer Success Executive
2 hours ago
Remote, India EVOLVENEXT TECHNOLOGIES PVT LTD Full timeAt EvolveNext, Customer Success Executive are the bridge between sales and customer success. They provide support for transitioning prospects into active users, often acting as a go-between with other departments within the company, such as marketing or product management. A Customer Success Executive is a strategic and supportive partner for our customers...
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Customer Success Executive
2 hours ago
Remote, India Habbiton Labs Pvt Ltd Full time**We’re Hiring!** **Customer Success Executive Intern** **Work From Home Opportunity** **Location**: Trivandrum **Experience**: 0-6 months Are you looking to kickstart your career in the **health tech industry** from the comfort of your home? At **Habbiton**, we are on a mission to revolutionize healthcare by empowering individuals to achieve their health...
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Customer Success Manager
24 hours ago
remote, India 6sense Full timeOur Mission: 6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue. Our...
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Customer Success Executive
3 days ago
Remote, India Tech Fi Technologies pvt ltd Full time ₹ 2,88,000 - ₹ 3,36,000 per yearRole: Customer Success Advocate (CSA)We are seeking an individual who is eager to begin their journey in customer success. As a Customer Success Advocate, you'll play a critical role in guiding our clients through their journey with TimeSmart.AI and help define the future of work at top healthcare institutions. This position is pivotal in ensuring our...
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Customer Success Intern
6 days ago
Remote, India Wobot Intelligence Full timeSelected intern's day-to-day responsibilities include: 1. Own overall relationship with clients, including managing on-boarding, implementation, training, increasing adoption, and high levels of customer satisfaction 2. Establish a trusted and strategic advisor relationship to help drive the continued value of our product 3. Maintain and develop customer...
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Customer Success Advisor
4 days ago
Remote, India HighLevel Inc. Full time**Who We Are**: HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in...
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Customer Success Specialist
1 week ago
remote, India Skiff Full timeAs a Customer Success Specialist, you will support your client through a mixture of inbound phone calls and outbound phone calls to interested customers who have requested more information with the goal of moving them onto the next step in the sales process (ex: booking a follow-up meeting, sending a contract, creating an account, etc.). You'll interact with...
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Customer Success Associate
4 days ago
Remote, India Neemtree Internet Private Limited Full timeThe Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond...
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Customer Success Specialist
2 days ago
Remote, India Ticmint Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,64,000 per yearJob Title: Customer Success SpecialistJob descriptionRequirements:● 0-1 years of experience in a customer success or support role, ideally within a SaaS or technology-focused company.● Strong problem-solving and communication skills.● Ability to understand and explain technical concepts to non-technical users.● Hands-on experience with CRM tools...