Customer Success Specialist

As a Customer Success Specialist, you will support your client through a mixture of inbound phone calls and outbound phone calls to interested customers who have requested more information with the goal of moving them onto the next step in the sales process (ex: booking a follow-up meeting, sending a contract, creating an account, etc.). You'll interact with...

Customer Engagement – Proactively connect with existing customers via calls, WhatsApp, emails, and virtual meetings.Inside Sales & Upselling – Identify cross-selling and upselling opportunities within current accounts.Onboarding & Training Support – Assist new clients in smooth onboarding, training, and adoption of ERP modules.Customer Retention –...

**Job Title**: Customer Support Specialist (4+ years experience) **Location**: Remote **About Us** TagMango is on a mission to help creators and businesses build sustainable income streams through community monetisation. We’re seeking a highly skilled and experienced Customer Support Specialist to join our fast-growing, dynamic team. If you’re...

Company IntroductionFounded in 2009, KKBC is a leading B2B tech marketing agency dedicated to inspiring brands through innovative strategies and creative communication. With services ranging from media planning and digital management to brand research and public relations, we operate across APAC, EMEA, and North America, offering significant career growth...

ResponsibilitiesRespond to customer queries in a timely and accurate way via phone, WhatsApp, email, or chat.Explain services, identify customer needs, and guide them through documentation requirements.Convert leads into successful cases and achieve sales targets.Upsell relevant add-ons and maintain a high customer satisfaction ratio.Update internal CRM...

**What Will You Do**: - Establish clear client retention goals - Assist customers with setting up and navigating through software product - Promote the value of the product through customer experience - Assist in creating training courses and educational materials - Review customer complaints and concerns and seek to improve the customer experience **What...

About LearneoLearneo is a platform of builder-driven businesses, including Course Hero, CliffsNotes, LitCharts, Quillbot, Symbolab, and Scribbr, all united around a shared mission of supercharging productivity and learning for everyone. We attract and scale high growth businesses built and run by visionary entrepreneurs. Each team innovates independently but...

About UsQuillBot was founded in 2017 with a mission to help students and professionals—especially those learning English—strengthen their writing. Today, we help over 56 million people around the world create great things. Whether you're writing, designing, coding, or collaborating, QuillBot is a place where anyone can create at the speed of thought. Our...

Our CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact...

**About Us** BuzzyBooth helps restaurants, dental offices, and other local businesses turn customers into brand advocates through our photo-booth-powered marketing automation platform. We’re looking for a Customer Success Manager who’s excited to help our clients succeed and grow with us. **Role Overview** As a Customer Success Manager, you’ll be...