Process Executive

1 week ago

Hyderabad Telangana, India Cognizant Full time

**Job Summary**

As a Jr. Online Analyst - Adv you will play a crucial role in supporting our online and digital marketing efforts. You will be responsible for assisting in the development and execution of content strategies ensuring high-quality customer service and analyzing online performance metrics. This hybrid role offers the opportunity to work both remotely and in-office providing flexibility and a dynamic work environment.

**Responsibilities**
- Assist in the development and execution of content strategies to enhance online presence and engagement.
- Provide exceptional customer service to address inquiries and resolve issues promptly.
- Analyze online performance metrics to identify trends and opportunities for improvement.
- Collaborate with the marketing team to create and optimize digital marketing campaigns.
- Support the creation and management of online content including blogs social media posts and website updates.
- Monitor and report on the effectiveness of online marketing efforts.
- Conduct market research to stay updated on industry trends and competitor activities.
- Utilize data analytics tools to measure the success of online campaigns.
- Assist in the development of strategies to improve customer satisfaction and retention.
- Coordinate with cross-functional teams to ensure consistent messaging and branding.
- Provide insights and recommendations based on data analysis to drive business growth.
- Support the implementation of SEO best practices to improve search engine rankings.
- Maintain up-to-date knowledge of digital marketing tools and techniques.

**Qualifications**
- Possess strong analytical skills to interpret data and generate actionable insights.
- Have excellent communication skills to effectively collaborate with team members and customers.
- Demonstrate proficiency in using digital marketing tools and platforms.
- Show a keen understanding of content strategy and its impact on online engagement.
- Exhibit strong problem-solving abilities to address customer inquiries and issues.
- Display a proactive approach to staying updated on industry trends and best practices.
- Be detail-oriented with the ability to manage multiple tasks simultaneously.
- Show a willingness to learn and adapt to new technologies and tools.
- Demonstrate a customer-centric mindset to enhance customer satisfaction.
- Possess the ability to work independently as well as part of a team.
- Have a basic understanding of data analytics and its role in measuring campaign success.
- Exhibit strong organizational skills to manage content and marketing projects effectively.

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