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Process Executive

2 weeks ago

Hyderabad Telangana, India Launch Consulting Full time

ob Title: Technical Support Executive

Location: Hyderabad

**Salary**: Up to ₹5.5 LPA

**Job Description**:
We are seeking a dynamic Technical Support Executive to join our team. This role is ideal for individuals with a strong background in technical or customer support. You will be responsible for assisting customers with technical issues, ensuring a high level of service and satisfaction.

Key Responsibilities:
Diagnose and troubleshoot technical issues related to our products/services.

Assist customers with account inquiries, product setup, and configuration.

Collaborate with internal teams to resolve complex issues.

Maintain detailed records of customer interactions and resolutions.

Identify opportunities for process improvements and provide feedback to management.

Qualifications:
Proven experience in technical support or customer support roles.

Strong problem-solving skills and technical aptitude.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced environment and handle multiple tasks.

Familiarity with [specific software or tools] is a plus.

Additional Benefits:
Two-way cab facilities for employees.

Rotational shifts to ensure work-life balance.

Competitive allowances and incentives.

Regards,

Your Name: Therisha

Contact: 7386419969

Pay: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement

Schedule:

- Rotational shift

Supplemental Pay:

- Shift allowance

Work Location: In person

Application Deadline: 18/10/2024