Customer Care Executive

12 hours ago


Delhi Delhi, India Sheetal Batra Full time

**Job Title**: Customer Care Executive

**Company**: Sheetal Batra

Company**Location**: Greater Kailash II

**Department**: Customer Support

**Employment Type**: Full-time

**Job Summary**:
**Key Responsibilities**:

- Resolve customer complaints and ensure customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Provide product and service information to customers.
- Follow up on customer interactions to ensure resolution.
- Escalate complex issues to the appropriate department or team leader

**Required Skills and Qualifications**:

- **Education**: Minimum 12th pass or Graduate in any discipline.
- **Experience**: 0-6 month of experience in customer service (freshers can also apply).
- **Communication Skills**: Excellent verbal and written communication in English and Hindi.
- **Computer Skills**: Basic knowledge of MS Office.
- **Personality**: Polite, patient.

**Salary**: 15000-20000/
- **Benefits: ESI &PF**
- Incentives and performance bonuses
- Training and career growth opportunities
- Supportive work environment

**Working Hours**:

- 10-7Pm (6 Days Working)

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person



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